Tag: leadership

With Age Comes Expertise: How to Keep Older Employees on the Job

In the 2015 film, The Intern, Robert De Niro plays an 80-year-old widower who discovers that he’s bored with retirement and becomes a senior intern at an online fashion site. In true Hollywood fashion, he becomes the hero of the day and rescues the company’s thirtysomething founder, both in terms of her professional and personal […]

America’s Workforce is Aging, and That Could Be Good News

It’s true, none of us is getting any younger. But what’s especially interesting is that our workforce is becoming significantly older. In fact, it’s projected that by the year 2030, the number of people 65 years or older in the U.S. will represent 20% of the U.S. population, and many of them will still be […]

A little compassion would have gone a long way for United Airlines

by Dan Oswald Imagine you own a restaurant. It’s a small, cozy place that caters to families and has a great reputation not only for the food but also for the atmosphere. One evening, a customer comes in and orders that night’s special. When his entrée arrives, he takes issue first with the temperature and […]

sales

Sales Training Should Focus on Both Business Objectives and Customer Problems

We would like to offer a declaration—an inflexible line in the sand, if you will. It is foundational to the value of sales training and the professionals who proudly call themselves sales trainers. It is as follows:
Every sales trainer has to enable two outcomes—increase revenue year over year and protect revenue year over year.

New Data: The Ultimate Proof of Leadership Development Success?

Yesterday’s Advisor shared some results from PROOF, a report on the effectiveness of leadership development programs from Development Dimensions International’s (DDI). Today, we present more results from this wide-ranging study.

Financial wellness: 4 Steps toward confidence—and ROI

Yesterday’s Leadership Daily Advisor discussed a new view on making employer-sponsored financial wellness initiatives more impactful—the idea that financial courage may have a lot more to do with employees’ motivation than financial literacy. Today we offer four points to consider to help incorporate some courage-building and meaningful return-on-investment metrics within your financial wellbeing programs.

Are Your Employees ‘Financially Courageous?’

In the 1939 movie, “The Wizard of Oz,” the Cowardly Lion is known for his lack of courage. Oddly enough, when it comes to making the best use of employer-sponsored financial wellness initiatives, today’s workforce may have something in common with the classically fearful character.

The Checks and Balances of Legal Audits

Yesterday’s Leadership Daily Advisor introduced the value of the legal audit. Today, we continue with a deeper look into evaluating and improving your organization’s legal process, outcomes, and cost effectiveness.

Learn great leadership skills from the pros

by Dan Oswald The other day, an adviser I work with who provides me with organizational development counsel sent me an e-mail. It caught my attention, not just because he sent it on a Sunday morning, which isn’t the norm, but because of what it contained. The sender has been providing advice and counsel to […]