Cracking the Customer-Employee Connection
Just how customer-focused are you? Have you asked your employees lately?
Archives
Embrace the Speed of Change
We live in a world that is changing rapidly. It’s a reality that we all recognize and must accept. Driven by rapid advances in technology, we’re living in a world in which information is at our fingertips 24/7, we’re constantly connected to the world around us, and a task that once took hours or days […]
Make Recruiting Easy with AI and Chatbots
In yesterday’s Advisor we explored the value of text and app based recruiting with Erik Kostelnik, founder and CEO of TextRecruit, and Susan Vitale, chief marketing officer of iCIMS. Today we’ll look at the rest of the interview with a focus on the place of AI and chat-bots in text and app recruiting.
Why HR Should Be Present at Employee Termination Meetings
Who is responsible for delivering the news to an employee when he or she is terminated? Is it that person’s direct supervisor or manager? Is it someone higher in the organization? Is it HR? If it’s not HR, is HR always present?
Employers Cautioned Despite Supreme Court’s Whistleblower Ruling
Although a U.S. Supreme Court ruling on who qualifies for whistleblower protection is seen as a win for corporations in some circles, employers need to think carefully before taking action against employees who engage in whistleblowing, according to an attorney who has been watching the case.
Text and App Recruiting Are the Now, and the Future Too
We recently had a chance to sit down with Erik Kostelnik, Founder and CEO of TextRecruit, and Susan Vitale, Chief Marketing Officer of iCIMS, to discuss text and app-based recruiting and communication. Our conversation comes in light of iCIMS’s recent acquisition of TextRecruit.
Be ‘Agile’ or Fail: The Top Challenge for HR Teams in 2018
We all have that colleague who overuses buzz words such as: synergy, deep dive, and low-hanging fruit. Yet, every now and again, a buzz word arises that actually impacts your business.
New Study Reveals 6 Leadership Megatrends Changing the Workplace
With all the buzz around sexual harassment, many would assume that it would be the number one thing bothering the C-suite. However, a new study shows that’s not the case.
Repeated Breaches Result in $3.5M HIPAA Settlement
A major renal care provider agreed to $3.5 million to resolve Health Insurance Portability and Accountability Act (HIPAA) privacy and security allegations arising from a series of data breaches at five different facilities over a 5-month span in 2012.
Is Sexual Harassment Training Now Too Subtle?
Sexual harassment scandals have rocked a number of industries in recent months, from media and sports to business and politics. This has led to a renewed focus on sexual harassment training in the workplace. Employees need to know what types of behavior are acceptable and what is considered inappropriate and may violate company policies or […]