Timing Is Everything—and Sometimes Bad Timing Can Be Costly
English mentalist Tony Corinda once said, “Good timing is invisible. Bad timing sticks out a mile.”
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Customer Service 101—Train the Trainers
The term “customer service” is typically applied to external customers, but trainers don’t have “customers” in that traditional sense. Their customers are employee learners. And it’s imperative that they see their learners as customers they should be kept satisfied if they want their programs to be successful. Why? Because unsatisfied learners won’t continue to take […]
How to Implement an Effective Learning Culture for Your Company (Part 2)
Yesterday we began to explore how to implement an effective learning culture in your company. Today, we’ll look at some more tips. [Part 1 of this article appeared in yesterday’s edition.]
Implement Innovative, Integrated Practices for Healthcare Cost Savings
A group of best-performing companies has achieved a $2,251 per employee per year (PEPY) healthcare cost advantage over the national average in 2017 ($9,950 compared with $12,201), according to global advisory, broking, and solutions company Willis Towers Watson’s 22nd annual Best Practices in Health Care Employer Survey.
E-Learning FAQs: Answers May Surprise You (Part 1)
E-Learning (electronic learning) has been around for decades. It entails the use of technology to deliver, manage, and evaluate learning content and instruction. But how much do you really know about it? Even if you’re currently using e-learning methods and platforms, there are probably at least one or two nagging questions you have about it […]
Employment Screening Services Market Poised for Explosive Growth
A new report finds that the global employment screening services market, valued at $2,939.8 million in 2016, is projected to reach $4,892.3 million by 2023, growing at a compound annual growth rate (CAGR) of 7.5 percent from 2017 to 2022. Criminal background checks as a service is estimated to be the highest revenue contributor during […]
Domestic Violence and the Workplace
White House Staff Secretary Rob Porter recently resigned from his position, because of allegations of domestic violence from his two ex-wives. The initial issue wasn’t the abuse itself, which he denied, but rather that Porter’s security clearance had been held up, due to the fact that he could be subject to blackmail.
How Can You Keep Recruiting Diverse?
A diverse workforce can be a major benefit for an employer. And diversity certainly isn’t limited to simple gender diversity or race diversity. Diversity in the workplace can mean ensuring that individuals of different ages, sexual orientations, national origins, physical ability levels, religions, and even different upbringings or social backgrounds are included.
How Effective Are Your Workplace Wellness Programs?
Workplace wellness programs have great power to create healthy employees, improve employee engagement, and can lead to better employer engagement. Today we will look at the highlights of a new guide on workplace wellness. We are also joined by Hector De La Torre, Executive Director of Transamerica Center for Health Studies® (TCHS) and Dr. Cristina […]
Questions You Should Ask Candidates for Your Leadership Program
The truth is, not everyone will be well-suited for your leadership programs. And the more challenging your leadership program is, the better each candidate on your roster needs to be. So, how do you know if a candidate is ideal for one of your leadership programs? Start by asking them the questions below.