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Expert Advice on Handling Difficult Trainees and Questions

Q. What can trainers do to manage difficult participants and difficult questions during training? A. Difficult trainees include hecklers (particularly in large groups) as well as those who “for whatever reason have totally shut down and make it obvious” by not participating and sitting with their arms folded during training, says Veronica J. Holcomb, president […]

After setting goals, be vigilant in achieving them

by Dan Oswald If you’re like me, it’s time to turn your attention to 2014. As we move through the fourth quarter of 2013 and can see the end in sight, our thoughts turn to what we want to accomplish in the coming year. At our company, we’re in the midst of our budgeting process […]

SMART Goal-Setting—Key to Pay for Performance

Making Sense of Goals and Objectives Neelman offers the following suggestions for making goals and objectives truly helpful: Make performance management an important aspect of a manager’s evaluation. Limit evaluations to critical goals that employees can impact. Three to five goals is usually most appropriate. No more. Goals should enhance the employee’s performance in his […]

discipline

Disciplining Employees: Escalation

In a couple of recent blog posts, we’ve been discussing the subject of employee discipline in the workplace. This is understandably a touchy subject for managers and employees alike.

The Four Personality Types in Your Meetings

By Cameron Herold Everyone has his or her own unique personality, and it has an effect on the workplace. Understanding how these personalities interact in meetings can make the difference between productivity and stagnation. Cameron Herold, founder of COO Alliance and author of Meetings Suck: Turning One of the Most Loathed Elements of Business into […]

How to Measure Quality of Hire

Getting the right person in the right job is obviously a crucial component of successful talent management. But is there a measurable way to know how often the organization meets this goal?

Career Conversations: Cornerstone of a Self-Managed Career

In yesterday’s Advisor, Ron Raque, vice president and principal consultant of Right Management, discussed the importance of career conversations and how they can even replace the annual review. Today, Raque elaborates on how these conversations are the cornerstone of a self-managed career along with three essentials for fostering a good environment for career conversations.

Retroactive FMLA Leave Designation: Proceed with Caution!

This content was originally published in April 2010. For the latest FMLA regulation changes, visit our FMLA article archives or try our practical FMLA compliance guide. If an employer fails to tell an employee that leave has been designated as FMLA leave, can the employer count the leave against the employee’s FMLA leave entitlement? The […]

Why Do Employees Want Flexible Work?

Many employers have taken notice that employees today are requesting flexible work options more often. Whether that’s telecommuting, a flexible work schedule, a shortened work week, or some other flexible arrangement, these types of benefits are becoming more and more common.