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It’s Hurricane Season Already: Are You Ready?

Every year, many employers across the country face the question: “What do we do when a hurricane is upon us?” The real question should be whether the company has a plan in place, communicated to employees, to keep workers and their families safe and protect the business and its assets as much as possible. Read […]

Onboarding and Training for a Rekindled Remote Work Era

While companies like Amazon make headlines for their back-to-the-office mandates, the reality is that working from home (WFH) is not going away, with a large portion of U.S. workers reporting that they would quit or look for another job if ordered back to an office. This is forcing organizations to reconsider the way they onboard […]

Targeted Communications Lower Costs, Improve Member Health

As rising healthcare costs eat away at an organization’s bottom line, benefits managers look to: (1) reduce the cost of employee benefits, and (2) drive healthy outcomes by influencing member behavior. Communications can play a vital role in reaching these goals. Communicating benefits is not merely sharing facts and figures, though. Instead, you should approach […]

Bloomingdale’s Teams Up with eLearning Company for Employee Training

Despite dramatically increasing online sales, the vast majority of retail sales still take place offline. Brick-and-mortar sales involve live, face-to-face human interactions, and, no surprise, organizations relying on these interactions are understandably concerned about offering exceptional service experiences to their customers. Here’s how retail powerhouse, Bloomingdale’s, met the challenge.

How to Protect Frontline Workers Against Rising Workplace Violence

While the stress of the holiday season has passed, many frontline workers still face challenging situations during each shift—and it’s getting worse. A  recent survey found that 70% of frontline workers think customers have become more hostile, with more than half (59%) experiencing conflicts daily. Despite the uptick in hostile situations, more than a third […]

Benefits Expert Shares Lessons of the Pandemic

We’ll likely spend the next 10 years understanding everything the pandemic has changed about work. One of the fields that saw rapid and constant change is employee benefits. But what, precisely, changed and why? What works now? What does not? Today’s “Faces of HR” guest spills the beans.

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Retirement Success Starts with Financial Well-Being

“Talent wins games, but teamwork and intelligence win championships.” Michael Jordan wasn’t talking here about retirement, and in fact, we don’t know that he ever has. But his words can certainly apply to the subject.   In today’s world, each individual must take charge of his or her own retirement. Still, there are many ways others […]