Practical HR Tips, News & Advice. Updated Daily.
Only a Reasonable Expectation It is important to remember that employees have only a reasonable expectation of privacy. Employers can lower the threshold of what is considered reasonable by developing a clear policy addressing workplace privacy issues and communicating the policy to their employees. Private Employees Enjoy Relatively Little Freedom Several states have enacted statutory […]
While 60 percent of workers reported that they don’t attend work happy hours, those who do are most likely to cite beer or water as their beverage of choice, according to a CareerBuilder® survey. Here are the results of the survey that asked respondents what they order at a happy hour with colleagues: Beer—35 percent […]
Employees can be entitled to damages for emotional distress under the Fair Labor Standards Act (FLSA), a federal appeals court has ruled.
In a significant move that promises to reshape the U.S. labor landscape, the Biden administration has proposed a new rule intended to extend overtime pay eligibility to an additional 3.6 million workers. It’s a proposal the marks the most substantial increase in such provisions in recent decades and revives an initiative from the Obama era. […]
Under the Occupational Safety and Health Act (OSH Act) and its substantive regulations, covered employers are subject to certain safety and health audit requirements. For example, covered construction industry employers must institute a safety and health program that provides for “frequent and regular” inspections of jobsites by “competent persons” to ensure compliance with the Occupational […]
From day one, new hires at Secure-24 are immersed in a culture of learning, and they have a myriad of opportunities to learn and grow professionally throughout their career. “The thing people really love about Secure-24 is their ability to learn,” says Vice President of HR David Piwowar.
This summer, I had the chance to visit the Smithsonian National Zoo in Washington, D.C. There were many highlights, from the elephants to the pandas, but one thing that stuck out to me (and especially my 3-year-old niece), was the Orangutan Transit System, also called the “O-line.” It can be roughly described as two cables, […]
The way we think about careers has changed greatly over the last decade. Our definition no longer describes job tenures with just a few employees. A worker might change career paths multiple times, take breaks to raise a family, try something new, or cobble together work suitable to his or her lifestyle or preferences.
Now more than ever, companies are struggling with attrition on a massive scale. U.S. job turnover reached more than 19% towards the end of 2018. And, additional reports are showing more than half of U.S. employees plan to look for new jobs before the end of this year.
What best practices should be used when training seasonal customer care representatives? Even though seasonal employees are hired for only a few months, time invested in their training is time well spent, says Michael D. Mills, senior vice president of Call Center Solutions, CGS. Simply put, if your seasonal employees do not provide good customer […]