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Starbucks Diversity Training—Too Much Too Late?

Recently, Starbucks was the subject of some very unwanted publicity after two African-American men were arrested in one of its Philadelphia stores for trespassing following a 911 call made by one of that store’s workers. No charges were ultimately filed, and the two men were released after spending a few hours in police custody.

Wage and Hour: Including Floor Manager in Tip Pooling Violates State Law; Rules for Paying Tipped Em

Karla Jameson was a server for the upscale Five Feet restaurant in Laguna Beach. The restaurant required servers to give 10 percent of their nightly tips to the floor manager. The floor manager supervised the servers, acted as host, greeted customers, set up the reservation sheet and seating arrangement, and assisted in servicing tables. Jameson […]

Investigating Substance Abuse the Right Way

Yesterday’s Advisor discussed the problem of substance abuse in the workplace as well as the laws regarding this issue. Today we’re covering how to investigate suspected abuse—and what to do if such abuse is discovered.

Leave Your Wellness Comfort Zone—More Tips for Employers

Yesterday’s Advisor presented the first two of five ways to invest in wellness from Dr. Gerard Malanga, MD, and Robert D. Woods Jr. Today, Malanga and Woods cover the final three. Malanga is the founder and partner of New Jersey Sports Medicine, LLC, and New Jersey Regenerative Institute in Cedar Knolls, New Jersey. He also […]

AI Skills Are Becoming the New Office Rent for HR 

AI skills are becoming the new office rent: a recurring cost of staying relevant at work. For HR leaders, that changes the question from whether employees should use AI to whether the organization can define competent use clearly enough to reward it, train it, and govern it. The old divide centered on remote versus in-person […]

Dunder-Sponsored Drinking

Cost of drinks: $500 Litigation Value: $100,000 – $1,000,000 (depends on how seriously someone gets hurt and who it is) Watching the Drunken Debauchery: Priceless, but probably not worth the risk. The problem that caught my attention during the “Business” Trip episode of The Office was the company-sponsored drinking event that led to Andy and […]

Readers Strongly Reject ‘No iPods at Work’ Rule

By BLR Founder and CEO Bob Brady Two weeks ago, BLR’s founder and CEO Bob Brady, waxed eloquent in this space over the many good things about his iPod®, but also expressed his e-pinion that “serious” workers don’t have talk radio and music on while they work. Most readers disagreed. I never cease to be […]

Don’t Take Good People for Granted

I was reminded recently that it isn’t the next great talent that you find but the one that’s already in your organization that you’re able to keep that really counts. Think about all the time you spend writing the perfect job ad to attract the best candidates. Then you must screen dozens, if not hundreds, […]