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empathy

Long-term success requires looking beyond just the results

by Dan Oswald There’s an old story that goes like this: A man walks into a bar and asks the bartender for a glass of water. Instead, the bartender pulls out a shotgun and fires a shot, just missing the man. Satisfied, the man places a nice tip on the bar, turns, and walks out. […]

Key Considerations for a Business Visit to Canada

by Gilda Villaran U.S. companies doing business in Canada often have to send some of their U.S. employees on business trips to Canada. When making arrangements for a trip to Canada, immigration requirements for admission into Canada are certainly not what the U.S. employer thinks about first. On the contrary, at the very last minute, […]

Purpose is Crucial to Employment Branding

In yesterday’s Advisor, Bob Kelleher, author/speaker at the SHRM 2016 Annual Conference & Exposition discussed engagement and hiring. Today we’ll hear what he has to say about employment branding and developing brand ambassadors.

Critical in Violence Prevention: Plain Talk, No Codes

Sem’s general observations: Badly handled or emotional discipline, refusal of service, or termination often triggers the violence. Never discipline, terminate, or refuse service with emotion. Violence is evolutionary. It tends to escalate. Most situations do show some warning signs. In many situations, people knew something was wrong and didn’t do anything. Generally, someone is aware […]

Top Lessons Learned During My Entrepreneurial Journey

The conventional hiring wisdom prioritizes hard skills. However, at a company’s earliest stages, the sheer quantity and diversity of activities that are required to get things off the ground very rarely fit squarely in one person’s suite of competencies. Daily activity also evolves rapidly, so hiring someone who meets a specific set of needs at […]

metrics

Measuring the impact of your diversity and inclusion investments

Diversity, inclusion, metrics. In the world of human resources, those are buzzwords to be taken seriously. But to truly make a contribution to an organization, HR needs to analyze the meaning of each one. Mary L. Martinez, director of diversity and inclusion practice at APTMetrics, Inc., advises organizations on how to benefit from diversity and […]

Are Your Workers Trained to Handle Large Crowds?

  In 2008, a retail worker was trampled to death when shoppers rushed through a store on Black Friday to take advantage of holiday discounts. The Occupational Safety and Health Administration (OSHA) is encouraging retail employers to implement safety measures to prevent such incidents. The agency has sent letters to major retailers to remind them […]

Your Company Culture Is Not a Ping-Pong Table

By Lisa Bodell, CEO of futurethink Over the past 2 decades, our perception of an organization’s culture has become conflated with foosball tables and craft beer on tap. I happen to be a fan of office-sanctioned happy hours, but more often than not, work perks are just the aesthetics of culture. Your company’s culture is […]