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Human Resources Management Key Skill #7: Dedication to Continuous Improvement

HR professionals need to help managers coach and develop their employees. The goal is continued improvement and innovation as well as remediation. And looking to their own houses, the HR professional also uses technology and other means to continuously improve the HR function itself. Next up: Skill #8 – Does HR Have A Strategic Role?

‘Steering’ Is 2014’s New Twist on Discrimination

HR’s watchdog agencies—the DOL, EEOC, and OFCCP—are looking at a new variant on discrimination they call “steering.” It’s not immediate discrimination, but long-range discrimination. What Is Steering? “Steering” may be charged when people in a protected class are “steered” to jobs with lower long-term potential than other similar jobs. For example, in a grocery store, […]

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How to Create a Psychological Safety Net for Employees

As we deal with the coronavirus pandemic’s fallout, employees everywhere are craving security. Nearly 1 million people have applied for unemployment benefits each week since March, raising the total number of unemployed workers in the United States to more than 16 million, at the time of this writing. These figures are grim, but they point to an […]

10 Phrases that Should Be Banned from the Workplace Forever

Are there specific words and phrases that career-minded managers should avoid at all costs? Yes indeed! says Darlene Price, author of the book Well Said! Presentations and Conversations That Get Results. She offers 10 phrases that you should never utter. To successfully communicate, says Price (www.wellsaid.com), you have to learn to present yourself and your […]

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What Universal Skills Should All Employees Have?

Employee training programs often focus on company-specific, industry-specific, or role-specific skills and knowledge. For example, a bank might regularly train employees on new banking regulations; a warehouse might train workers on the company’s process for storing certain types of products or materials; and a marketing department might train its staff on new social media trends.

3 Tough Disciplinary Issues: Drug and Alcohol Use, Insubordination, Workplace Searches

by Stuart R. Buttrick Although the types of misconduct that employees can engage in is unlimited, some disciplinary issues occur over and over again. Among the most common — and difficult — issues for employers to handle are drug and alcohol use, insubordination, and workplace searches of company or employee property. This article will offer […]

9 Things You MUST NOT Include in Your Documentation

Do not include the following in your documentation, says Wobst: Personal opinions. Rumors or speculation about the employee’s personal life. Theories about why the employee behaves a certain way. (Don’t practice psychiatry without a license.) For example, don’t call an employee “crazy.” Instead, document behaviors. Legal conclusions. (Don’t practice law without a license.) For example, […]

I’m Interviewing a Candidate with ADHD—What Do I Do?

What if, during an interview, an applicant asks you to bear with him or her because he or she has attention-deficit hyperactivity disorder (ADHD)? What if you subsequently decided not to hire that candidate? Have you exposed your company to liability? When you consider that 1 in 25 adults has some form of ADHD, it’s […]

Ask the Expert: What Are the Rules for Work Travel?

I have a company that does lighting designs for events that require employees to travel from their homes to various locations. Sometimes travel is required out of state. Typically the travel time is one to two hours. Sometimes employees meet at the warehouse and ride in the company van. Do we pay for the time […]