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Kentucky

Was Attendance an Essential Job Function for AT&T Customer Service Rep?

An AT&T customer service representative (CSR) recently filed a lawsuit against her employer citing disability discrimination, but the employer, citing attendance as an essential job function of her position, claimed she was terminated for her frequent absences. Was the employee discriminated against? The 6th Circuit Court of Appeals—which covers Kentucky, Michigan, Ohio, and Tennessee—has the answer.

mediation

Arbitration vs. Mediation

Litigation—the process of resolving disputes in the judicial system—can be extremely costly and time-consuming. Even large companies often get financially strained during drawn-out court battles, which can take years to resolve and bring much unwanted publicity.

‘Willful’ Violations under FMLA Clarified

by Alyssa Yatsko Under the Family and Medical Leave Act (FMLA), an employee has two years from the date of an FMLA violation to file a lawsuit against his employer. If the violation was “willful,” however, the employee has three years to file the lawsuit. Up until now, the Tenth U.S. Circuit Court of Appeals […]

Pitfalls of Losing a Star Employee

When a star employee leaves, it’s frustrating all around. The most obvious risk is the lost productivity that likely happens immediately afterward. After all, that star employee is no longer working, and it may take some time to get back to full productivity—even if someone is already in place as a replacement, but especially if […]

Remember the Titans to Build a Cohesive Team

Recently, at a company luncheon, I was asked about my favorite movie. Ask about the business and I’m quick with an answer. But the question about my favorite movie was nearly a stumper. I scrambled to come up with something and ultimately came up with a reply, but really wasn’t satisfied with my response. Well, […]

360-Degree Feedback: Weighing the Pros and Cons for Effective Employee Reviews

Employee performance reviews are a critical component of people management and employee development. You can’t effectively improve an employee’s future performance without first evaluating their past performance. Many companies recognize the interconnected nature of modern workplaces and the resulting importance of getting insights from not just a direct supervisor but from an employee’s teammates, subordinates, […]

Healthcare Premiums During Leave—FMLA Hassle #12

For guidance, we consulted BLR’s Family and Medical Leave Act Compliance Guide, which states: Employers who provide group healthcare coverage typically require employees to pay a portion of the premium for the health plan, typically collected by the employer through an authorized payroll deduction. An employee on FMLA leave is required to make that same […]

Effective decision making requires two brain systems

by Dan Oswald As a business leader, it’s likely you’re continually looking for ways to make better decisions. If so, you might want to take a look at the book Thinking Fast and Slow by Nobel Prize-winning economist Daniel Kahneman. Kahneman’s book is an interesting look into how people think and make decisions and the […]