Delegation—How to Identify Tasks
One of the perks of being in a supervisory or management position is the ability to delegate tasks to subordinates. But delegation isn’t as simple as handing out tasks and washing your hands of the assignment.
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From Sourcing to Hire: Artificial Intelligence in Recruiting
Every other day, there is an article about artificial intelligence (AI) and recruiting that’s taking the Internet by storm, but what’s the excitement about? Is bringing AI into the recruitment industry the next big thing?
New Employer Benefits for the Post-COVID World
The pandemic’s sweeping impacts shifted how, when, and where millions of people work. Firms that previously did not allow remote working under any circumstances changed their tune and offered flexible working options. As part of this broader change, companies also altered the benefits they offered to new hires and existing workers. As the pandemic fades […]
Helping Employees Deal with Toxic Customers
Anyone who has worked in customer service knows that some customers can be extremely difficult, demanding, and even toxic. These customers can be abusive to customer service staff.
My employee is accused of a work-related crime—what should I do?
by Andrea Moseley Last year, CareerBuilder found that 31 percent of employees don’t feel their workplace is well protected from a physical threat and 31 percent don’t feel their workplace is well protected from a digital hacking threat. Common sense dictates, and my experience representing corporate officials and employees confirms, that when people spend eight […]
Guidance for Employers Responding to Racial Unrest
The global response to George Floyd’s tragic and shocking death and other recent acts of injustice (including those involving Ahmaud Arbery, Christian Cooper, Breonna Taylor, and Nina Pop, among others) and the ensuing protests and riots amid the COVID-19 economic crisis have affected businesses directly or indirectly. As the current events continue to unfold, employers […]
Need to root out FMLA abuse? Requesting recertification a valuable tool
The federal Family and Medical Leave Act (FMLA) often enables employees dealing with serious health conditions to hold down a job while also attending to their medical issues. Used properly, it can be a win-win for both the employee and the employer. But many employers can tell war stories about challenges in administrating FMLA leave: […]
3 Ways to Capture Meeting Notes
Aside from very informal, quick discussions, taking notes in meetings is essential. It’s important to capture not only the discussion but also the key decisions and action items generated during the meeting.
Promoting Employees When There Are No Positions Available
In a previous post, we talked about the benefits to both the employer and the employee of promotions. For the employee, while a promotion comes with greater responsibility, it also typically comes with greater prestige, seniority, authority, and compensation.
Do’s and Don’ts with Candidate Phone Calls
Yesterday’s Advisor covered how to prepare yourself for the first call to a potential candidate. Today, you’ll learn some tips and tricks on actually pulling the call off!