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The Power of Empathy in Leadership: Driving Innovation and Engagement

In a recent interview, Microsoft’s CEO emphasized a profound insight: empathy is the most significant source of innovation. This statement resonates deeply, positioning empathy not only as a human value but as a teachable skill essential for meeting people’s needs, fostering innovation, and engaging employees. Empathy, when combined with compassion, transcends simply recognizing emotion; it […]

potental

Looking for great talent? Start by recognizing potential

by Dan Oswald The cover article in the June issue of Harvard Business Review is titled “The Big Idea: 21st-Century Talent Spotting.” Since all of us as managers are constantly on the lookout for talent, the title of course grabbed my attention. The author, Claudio Fernández-Aráoz, a senior adviser at a global executive firm, boldly […]

office

Home Office Support Top of Mind During COVID-19

While some companies had work-from-home (WFH) practices in place long before COVID-19 emerged, many did not. Many had to scramble to get employees into remote settings, except for those who have been classified as essential workers.

From Clandestine Endeavors to Highly Visible Work in DEI

Christina Schelling is Senior Vice President (SVP) and Chief Talent and Diversity Officer at Verizon. While she was the first person at Verizon to hold this position, Verizon has a long tradition of embracing diversity and inclusion (D&I), and Schelling’s passion for this discipline has helped the company further those goals. An Unlikely DEI Origin […]

No Overtime for UPS Supervisor, Court Rules

Yesterday, we looked at the case of Taylor v. United Parcel Service, Inc., in which longtime UPS supervisor David Taylor claimed he was entitled to back overtime pay. Today, the ruling of the California Court of Appeals

Finale

Litigation Value:  Bless your heart if you’re still keeping track at this point. This blog has always focused on bad behavior.  We tease out employment law issues by writing about the characters who do things in the workplace that one simply does not do. So last night’s series finale of the The Office poses quite […]

How to Measure the Success of Your DEI Initiatives 

When businesses begin implementing diversity, equity, and inclusion (DEI) initiatives, they may have a lot of ideas about what those initiatives will look like but not how to measure their success. DEI measurements identify areas of risk of exclusion, prioritize initiatives, set targets and program goals, assign accountability, and measure the ultimate impact of the […]

Layoff, Furlough, or Pay Cut: Which Is Best?

When you’ve trimmed all the fat you can trim from operations and marketing and the budget still isn’t balanced, companies have to turn to labor costs. But what’s the best option? There are advantages and disadvantages to each. Hiring Freeze Instituting a hiring freeze is an almost knee-jerk reaction in many organizations. But there are […]