Practical HR Tips, News & Advice. Updated Daily.
Mark Mitchell, managing director of American’s Customer Experience area, tells the story: “In the middle 2000s, maybe 2003 to 2006, as American worked very diligently to take the right path financially and not go through the bankruptcy courts, we preserved cash and ceased investing in some of our core products. Our customers, our employees— maybe […]
It’s been over 2 years since the U.S. Supreme Court effectively legalized same-sex marriage in the case of U.S. v. Windsor and a year since the Court’s decision in Obergefell v. Hodges, required states to issue marriage licenses for same-sex marriages and to recognize a same-sex marriage performed in another state. So, everything is resolved, right?
For most of a century, California law has favored the employment relationship and creates a likely presumption that a person whom you allow to perform work is an employee. The California Legislature just added one more brick to the employment wall, sending Assembly Bill (AB) 5 to Governor Gavin Newsom, who has signed it into […]
According to studies, only 6% of organizations believe that their performance reviews process is worth it, 9 out of every 10 HR leaders don’t even think results from performance reviews are accurate, and 95% of managers aren’t satisfied with performance reviews.
The evolution of the remote workplace taught businesses a thing or two in 2020.
Question: Can an employer designate time that an employee is on workers’ compensation as Family and Medical Leave Act (FMLA) leave, even if the employee does not want us to?
Does a broken toe amount to a serious health condition under the Family and Medical Leave Act (FMLA)? It depends on the circumstances. But an Ohio federal district court recently held an employee’s FMLA interference claim can go to trial in a case where there was a dispute of whether his broken toe constituted a […]
While artificial intelligence promises to revolutionize the workplace by adding tremendous efficiencies and taking over a multitude of tasks from human workers, it is becoming increasingly apparent what kinds of work AI is not well-positioned to perform. This makes human abilities like creativity increasingly sought after among human workers. Creativity in High Demand A new […]
In today’s digital world, making true human connections with customers is more important than ever. Generic stock photos on your website of smiling models isolate your audience and prevent them from seeing the real people behind your brand. To foster meaningful relationships, you need to give customers a window into your company’s soul, which means […]
It’s your busiest time of the year, and an employee informs you she needs to travel to Yugoslavia to witness reported visions of the Virgin Mary. If you say no, are you guilty of religious discrimination? According to a new ruling from the federal Court of Appeal, not necessarily. But responding to requests for religious […]