Practical HR Tips, News & Advice. Updated Daily.
There is no doubt that a strong service strategy is important to the success of any business. Most organizations believe that employees deliver excellent customer service. But a good service strategy begins with good service to internal customers—your fellow workers in other departments. To begin planning—and training—for excellent service, it is important to understand what […]
Target Corporation has paid the U.S. Department of Labor $92,400 in penalties to resolve charges that the retailer exposed young workers to hazardous machinery, in violation of federal child labor standards. The violations occurred at several New York stores and one in New Jersey. In connection with the resolution, Target also provided the DOL with […]
In the modern workplace, managers tend to be fairly understanding when it comes to parents’ work/life balance. They understand that an employee may not be able to get to the office on time or may need to leave early on occasion to pick up or drop off kids at school or get to sporting events […]
A group of female “costumed beverage servers,” who were required to meet certain grooming and appearance standards at work, filed suit against their employer, alleging that they were subjected to an atmosphere of “sexual objectification” and to humiliating treatment due to discriminatory standards based on sexual and/or gender stereotypes. What happened. From its inception, the […]
The announcement of a new final rule addressing when workers can legally be classified as independent contractors emphasizes the U.S. Department of Labor’s (DOL) intent to bring clarity to the issue, but with a change in administration near, the future of the rule is up in the air.
In a previous post, we discussed the rise of super-commuting in the wake of the COVID-19 pandemic. Because many workers used their newfound ability to work remotely to relocate farther from their home offices, they accepted the possibility that they will eventually have to commute from their new place of residence. But just because an […]
Perceptions of marijuana have changed dramatically in Canada. What used to be an illegal drug is now a recognized medical treatment and is soon to be a legal recreational activity. Canada’s Cannabis Act—making recreational marijuana legal—will take effect on October 17, 2018. Employers have struggled to balance the changes against legitimate health and safety issues, […]
Identifying Key Positions and Skills A critical step in the process is to specifically identify the key positions that will be targeted in the succession plan. This usually includes management-level positions. It may also include highly specialized jobs that are essential to the company’s ability to meet current or future goals. Once the positions are […]
Recruitment process outsourcing (RPO) occurs when an organization outsources some or all aspects of the recruiting process to fill its vacancies. These activities are taken over by an individual or an organization that specializes in recruiting.
With COVID-19 upending nearly every aspect of the way we work, many companies spent the greater part of last year trying to find the best way to stay productive while ensuring employees’ and customers’ safety. For many, this meant taking the traditional processes and making them remote without disrupting established workflows. The agendas of meetings […]