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experience

How Workforce Experience Is Replacing Employee Engagement in 2020

In recent years, employee engagement, or “the level of an employee’s commitment and connection to an organization,” has been the pinnacle of a successful business strategy. This workplace attribute has set organizations apart from their competitors and maintained their productivity long after.

Can a Single Employee Elect an Alternative Work Week?

We are an employer with fewer than 10 employees. Can a single employee elect an alternative work week? If she does, can she work weeks that look like this?: M-10, T-3, W-5, Th-8, F-4, Sa-10 First, the alternative work week rules apply to all California employers regardless of the size of the company, although there […]

View Your Mistakes as a Learning Opportunity, Not as a Failure

Sometimes it’s not about how you win but how you lose. That was the lesson Coach Dave Belisle taught his Rhode Island baseball team last year when they lost 8–7 in a Little League World Series elimination game. This video clip shows the story of the team and the words the coach used following their […]

NY Gov Gifts Businesses with New Mask Mandate for the Holidays

Citing a “winter surge” in COVID-19 cases and hospitalizations, New York Governor Kathy Hochul announced on Friday, December 10, that a new masking mandate will go into effect on Monday. Read on to understand how your business will be affected by the sudden new requirement, which may scare off both customers and staff alike during […]

6Everyday Practices for Building Trust, Especially in Times of Change

When I work with our clients who are implementing an organizational change, the most critical ingredient to a successful change or transformation is always trust—trust among leaders, within teams, and across the employee culture. However, if we find that trust is missing, eroded, and/or neglected, even before the organizational change is initiated, we know we’re […]

skills

Talent Skills Gap Remains a Challenge for Middle Market Firms, Says Report

Nearly four out of 10 middle market executives say a lack of talent constrains their companies’ ability to grow, according to “Help Wanted,” a report released by the National Center for the Middle Market (NCMM), in conjunction with the Brookings Institution’s Metropolitan Policy Program.

How Internal Mobility Can Improve Retention, Experience, and Leadership

Companies talk a big game about diversity and inclusion, often with an intense focus on increasing diversity representation at the highest levels of leadership. Yet many of these same companies struggle to hire, retain, and promote diverse employees. In light of the “Great Resignation” taking place, in which employees who weren’t happy in their jobs […]