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At the End of the Rainbow: Looking Past COVID-19

Last March, in a matter of days, most U.S. employers went from doing business as usual to fully or partially shutting down. At the same time, we watched the stock market tank and wondered if we would ever return to normal. One way or another, most employers regrouped and reenvisioned how they conducted their businesses, […]

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How Businesses Can Manage Security Risks from Social Media

Emerging as a key source for online criminals to interject malicious attacks, social media continues to grow and command larger audiences from a diverse group of individuals and businesses. Lurking in the background, scammers are taking advantage of unsuspecting victims in the social media space.

North Pole’s CHRO Says ‘Don’t Let 2020 Defeat You’

The year 2020 has been rough on everyone, and HR departments around the globe have been working tirelessly to take care of their employees and employers. One HR manager in particular—I’ve written about her a few times over the years—is relieved not to have to deal with her company’s holiday party, and I quote: “That’s […]

Driving DEI With a Passion for Pinclusion

Often, those who achieve prominence in the corporate world have a strong passion for their field. A chief financial officer might have a passion for finance, a chief legal officer may be passionate about corporate law, and a chief information officer is likely passionate about the IT function, for example. It therefore follows that chief […]

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Leadership Coaching … Touching Hearts?

Our final coaching conversation over coffee quickly turned uncomfortable, at least for me. “I was touched,” said my client. “I was touched in a very special way.” With a quick “thank you” in return, I tried to quickly change the topic to something not so emotionally charged. (My mind raced.… Is he a soccer fan? […]

Drawing the Line on Tips: Where Does It End?

Employee compensation is a complicated issue that can stir passion in people. Recently, the now-former CEO of Wells Fargo was taken to task by Congress for his company’s compensation practices, which many believe contributed to widespread fraud on the part of bank employees.