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Who Benefits the Most from Data Analytics Training?

Did you know that data are now the most valuable resources in the entire world, even outpacing oil? And the most competitive and successful organizations have already identified this and are acquiring the right technologies and are training their employees in data analytics.  

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5 Tips for Training Successful Trainers

Even the best learning and development (L&D) strategies and programs can fail if they’re implemented by ill-taught trainers or trainers who don’t have the resources and support that they need to be effective and successful at their jobs.

Supervisor Training: Preventing Sexual Harassment

Supervisor training about preventing sexual and other harassment isn’t just a smart move—it’s one that’s required by law in many states. What should supervisors be taught? Supervisor Training on Harassment: What to Include A best practice would be to use this time when supervisors are together to cover not just sexual harassment, but also all […]

Do Your Managers Know How to Reward and Motivate Employees?

Many companies do not provide training to managers and supervisors on their recognition and reward programs, says Kimberly Abel, vice president of Employee Solutions for Maritz Motivation Solutions. In fact, only 25 percent of employers formally train their managers and leaders on workforce recognition and practices, she says, citing research from WorldatWork. “Unfortunately, it’s still […]

Work-life Challenges Across Generations: Millennials, Parents Hit Hardest

Knowing that Millennials and parents are under increasing pressure, EY, a company that provides professional services, conducted a survey to understand what employees seek in a job—why they quit, why they stay, and how this differs by generation. The study consisted of approximately 9700 adults aged 18 through 67—who are full time employees—across a variety […]

Simple Chart System Tracks Multiple FMLA Leaves

In yesterday’s Advisor, expert Linda Southard clarified tracking of multiple stacking leaves. Today, two graphic illustrations of tracking, plus some good news—your critical policies are updated and ready to go. Set up a charting system to track multiple leaves, says Southard, who is the founder of leave management firm Work & Well, and is principal […]

Why Employers Should Include Cybersecurity Needs for Remote Workers

Though remote work started as a disaster response, businesses and employees alike have since noted the benefits that can come from working at home, including improved worker satisfaction, increased productivity, reduced commute times, and lower overheads. However, it’s important to acknowledge that alongside all of its advantages, remote work also has some ongoing issues, not […]

Giving Coworkers Great Customer Service

Yesterday’s Advisor made the case for customer service training by describing how one company experienced great growth by focusing on customer service. Today we take a look at training employees to give their coworkers great service.