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Dunder Mifflin Infinity

Litigation Value: $600,000 (eventually) One day soon, when all is said and done, Ryan’s comments are going to cost Dunder Mifflin about $600,000. Maybe more. Managers really should know better than to tell employees that the company is launching a new technology initiative for a “younger” and “more agile” company. They really should know better […]

It’s Time to Throw Your Frontline Teams a Digital Lifeline

During the past year, while most of us have hunkered down at home, frontline workers have done vital work keeping our factories and distribution centers operational, keeping our lights on and our water flowing, and delivering the groceries and e-commerce purchases on which so many of us have come to rely. The deskless workforce doesn’t […]

Leadership Transitions: An Exercise to Help Leaders of New Teams

The first 90 days a leader assumes new responsibilities is a critical time to establish credibility and set the direction for the team. Much has been written on this subject, and one terrific resource for this transition is a book written by Michael Watkins in which he offers many helpful suggestions for leaders. Today, and […]

New York

Is Needle-Phobic Pharmacist Eligible for a Reasonable Accommodation?

The 2nd Circuit—which covers Connecticut, New York, and Vermont—recently heard claims that a pharmacy violated the Americans with Disabilities Act (ADA) when it fired a pharmacist, whose fear of needles prevented him from administering immunizations. Did the pharmacist have a claim for disability discrimination?

Moneyball tips on letting less productive players go

Part of our mission here is to keep all you bibliophiles out there engaged and entertained. (I happen to be one, so I know we’re a rare breed.) Our book today is Michael Lewis’ Moneyball: The Art of Winning an Unfair Game.

If Noncompetes Are Gone, What’s Next?

Protecting against intellectual property theft and unauthorized disclosure of confidential business information has always been an important practice for businesses, yet the continuing evolution of the labor market post-COVID has increased the risk of intellectual property loss due to employee mobility and remote work. Employers have traditionally turned to noncompete, nonsolicitation, and confidentiality agreements to […]

Goals and action plans

Set your goal and create a plan to achieve it

If you spent any time at all watching the 2012 Summer Olympics, you undoubtedly noticed young Gabby Douglas. Gabby is a 16-year-old U.S. gymnast who won a gold medal in both the individual and team all-around competitions. The charismatic teenager is now featured on the front of Corn Flakes cereal boxes. So, how does a […]