Practical HR Tips, News & Advice. Updated Daily.
In a BLR webinar titled “Customer Service: How to Build a Culture of Exceptional Service in Your Organization,” Gregory P. Smith, CEO of Chart Your Course International, described the success of Zappos, whose gross sales steadily and rapidly increased from 2000 to 2008 largely based on word-of-mouth and customer service. The lessons learned from Zappos […]
The beginning of summer often aligns with the beginning of the growing season for many Midwest farmers. With the rising temperatures, fruits and vegetables aren’t the only things growing this summer. Heatstroke, heat exhaustion, and other heat-related injuries are major risks for employees. So how do employers ensure their workers stay safe during long days […]
Progressive HR departments have been on the workplace flexibility bandwagon for years now as employers try to recruit and retain top talent. The best and brightest will be productive, loyal and creative contributors if they have time to tend to what’s important in their lives outside of the workplace, the thinking goes. Recently, though, headlines […]
We are currently in uncharted territory in this country. For the first time in a long time—perhaps ever—there are more jobs than people to fill them. That means they don’t have to take the first job off the street—they have choices.
A draft update to the National Institute of Standards and Technology’s (NIST) widely used data privacy and security guidance was released August 15 for public comment.
With a new U.S. President in office, businesses across various industries are strategizing on how to succeed and prosper under the helm of this new administration—but many are finding themselves ill-prepared for the impending changes.
Michael E. Weinhagen is the sole owner and president of St. Paul, Minnesota-based Weinhagen Tire Co. and the fiduciary to the Weinhagen Tire Co. Inc. 401(k) Plan.
Yesterday we looked at a survey by Accountemps® concerning boomerang employees, including how to encourage them to come back. Today we’ll explore some of the potential pitfalls of boomerang employees and how to avoid them, plus we’ll provide you an infographic with the survey results.
In February 2025, the state of Missouri sued Starbucks Corporation, alleging the company committed race discrimination when it announced and followed particular steps “to advance racial and social equity.” Grounds For Suit? The primary alleged practices at issue in the suit were Starbucks’ Black, Indigenous, and people of color (BIPOC) mentorship program and alleged preferential […]
Prison Sentences for Michael, Dwight, and Jim: Up to seven years for interception of oral communications plus up to seven years for attempted theft of trade secrets. There may also be criminal conspiracy prosecutions against Meredith, Oscar, and Ryan. Litigation Value: Danny Cordray’s action for invasion of privacy and intentional infliction of emotional distress against Dunder Mifflin […]