Practical HR Tips, News & Advice. Updated Daily.
By Francine Esposito, Esq. Managing employees’ social media use can be very tricky, but the modern employer cannot afford to ignore the challenge. In today’s Advisor, Francine Esposito, Esq., partner at Day Pitney LLP, elaborates on some of the challenges that surround social media management and training, along with the consequences of taking improper actions.
One of the favorite moves of diversity training facilitators is to ask employees to drop all pretenses, and just go ahead and express feelings they have about other types of people. “Get them out on the table and let’s learn how to deal with them.” The facilitator will usually say, “Let’s agree that what’s said […]
Evaluations—both of employee learning and of the effectiveness of the training—are an important part of the learning process. So important, in fact, that they can’t be left to the very end. Unfortunately, many people think of evaluation as something that comes only at the end of training—but evaluation should really be built into the session […]
Few things elicit a yawn more easily than the mention of workplace compliance programs. And yet, compliance training is increasingly important in today’s workplaces. As laws and regulations increase in number and complexity, companies are finding that more and more employees are put in positions where their job functions can expose the organization to civil, regulatory, […]
Employees are motivated to perform in several ways, some from positive reinforcement and some from negative reinforcement, which is where progressive discipline comes in. Another rationale for the use of progressive discipline is to instill a sense of fairness in employment termination decisions. When you let someone go, employees want notice in order for it […]
Today, there’s a fundamental disconnect for employers and employees, says Ben Casnocha, entrepreneur and cofounder of LinkedIn. The old company-as-family approach is gone (if it ever existed), but you can’t build a lasting, innovative business when employees act like free agents. Where’s the middle ground?
It’s tough to train for all HR contingencies—the feds are always keeping an eye out for administrative, civil, and criminal infractions. But attorney Christine D. Mehfoud says an organization need not worry so long as its compliance program is supported by thorough internal investigations. Are you training appropriately?
In a BLR webinar titled “Customer Service: How to Build a Culture of Exceptional Service in Your Organization,” Gregory P. Smith, CEO of Chart Your Course International, described the success of Zappos, whose gross sales steadily and rapidly increased from 2000 to 2008 largely based on word-of-mouth and customer service. The lessons learned from Zappos […]
It’s well established that hands-on practice reinforces training content and helps participants perfect their skills before they are called upon to use those skills on the job. In the case of rescue teams, that practice can mean the difference between life and death. Today we take a look at two examples of simulation training in […]
If yours is a small company, you may feel envious about the fabulous employee benefits packages offered by the big guys. Just like them, you need to attract and retain key talent to move your business forward. But with their fancy dry cleaning pick up service and pet insurance, how can you compete with larger […]