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EEOC

Avoiding Discrimination in the I-9 Process

On one hand, employers have to comply with the law and be sure they’re not hiring someone who does not have work authorization in the US. This means taking care to be very diligent during the I-9 process and making sure to “dot your i’s and cross your t’s.”

The Truck Loaders’ Tale—Metrics and Management

We’ve shared Ahlrichs’ truck loader story before but it’s worth repeating as it clearly illustrates what can happen when different parts of the team are using different metrics. Ahlrich, who is owner of ExpertSpeaks, and a consultant and business developer for Gregory & Appel. offered his tips at a recent webinar sponsored by BLR and […]

picking talent

Pick Me! Pick Me! I Stand Out Above the Rest

As an HR professional, you probably encounter hundreds of résumés at any given time—and let’s face it, sometimes it’s a mundane chore to sift through the candidates trying to find the perfect fit. You’ve probably encountered résumés filled with typos and some that seem to stretch the truth a little too far, but once you’ve […]

Restaurant and Service Dog: ADA Cautionary Tale for Employers

A restaurant in Burlington, Vermont, recently made headlines after refusing to seat a customer with a service dog. The restaurant owner cited an incident in which a previous patron’s dog attacked a neighboring table. In addition, she refused to seat the customer because of her unfamiliarity with their dog and a history of other customers […]

Are Difficult Trainees Having a Negative Effect on Your Training?

“The biggest goal as an instructor is to get difficult people on board and to minimize the impact they might have on others,” says Pluth, whose firm has coined terms for some of the most common types of difficult participants: The Latecomer, The Know-It-All, The Introvert, The Socializer, The Confused, and The Sleeper. She recommends […]

Algorithm

Reducing Bias in AI Systems

Artificial intelligence (AI) tools have already entered the marketing space, and the HR space is no different. AI can sometimes be considered a bias-free tool. After all, computers deal with pure information. The problem is that these systems are loaded with human information, which is, of course, rife with often unintentional bias.

monitor

More Companies Expanding Employee Monitoring

Nobody likes having an employer look over his or her shoulder all day, but many companies have a variety of methods and tools in place to monitor how employee time is spent. This monitoring isn’t simply about being a strict authoritarian organization. Employees spending time on non-work-related activities has a real financial impact on businesses.

Equity Out, Civility In?

After the surprise move that sent shockwaves through the HR industry when SHRM removed “equity” from its IE&D program, SHRM President Johnny C. Taylor Jr. cited people’s “confusion” around equity’s meaning as the reason for removing it, in a recent Forbes article. He insists the move wasn’t politically motivated and maintains it was made to […]