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The emergence of generative AI (Gen AI) has ushered in a transformative era, presenting organizations with unprecedented opportunities to optimize operations, drive innovation, and gain a significant competitive advantage. However, simply acquiring cutting-edge Gen AI tools is insufficient to realize its full potential. True transformation requires a fundamental shift in organizational culture—one that actively empowers […]
In a recent webinar conversation with Nicholas Lawrence (Nicholas L.), Executive Director of People & Culture at Chick-fil-A Restaurants, local franchise – Indianapolis, and SPARK HR 2026 speaker, he shared how to be an organizational culture architect and how to make your organization a gold standard of service. During the webinar, three themes emerged on […]
Tech aficionados know “Claude” as a generative artificial intelligence (AI) platform operated by a private company. Former CEO Bradley Heppner was indicted for criminal fraud. He turned to, you guessed it, “Claude” for legal advice and counsel. Question: Were his discussions with “Claude” protected from disclosure by the attorney-client privilege, or could the government obtain […]
Every organizational system, be it performance management, feedback cycles, development, or succession planning, should communicate an organization’s values. When messaging across these systems is cohesive, engagement becomes repeatable. But when feedback, goals, and strategy feel disconnected, employee engagement plummets. Jenessa Disler, Senior Director of Talent Succession at McKesson, and SPARK HR 2026 speaker, knows that this kind […]
Employees have been forced to deal with constant economic upheaval over the past few years. First, there was the surging unemployment and job displacement—as well as physical displacement—caused by a once-in-a-century pandemic. Then there was the explosion of post-COVID inflation. Now employees face a huge spike in healthcare costs, high levels of indebtedness, and a cooling labor market. While AI is […]
For many, the path to the top of the legal world leads straight to the bar exam. For Carolyn Archibald, the journey took a more human turn. Today, Archibald serves as the Director of Human Resources at Burke, Williams & Sorensen, LLP, a powerhouse California firm with more than 250 employees across 10 offices. But her career […]
Many readers give presentations to all sorts of groups—the C-suite, staff, business partners—or they’re sought out for advice from colleagues on how to do so effectively. So an article in the January-February 2026 issue of the Harvard Business Review titled “Hand Gestures Make You More Persuasive” caught my attention. Data Doesn’t Lie The article points […]
Organizations studying hiring report that employers are increasingly missing hiring goals and taking far too long to bring talent on board. Many employers bemoan a lack of qualified workers, as well as an oversupply of unqualified applicants clogging the system. Technology, particularly AI, promises solutions, but problems persist, so what’s the answer? Current Status GoodTime, […]
Declaring impasse during collective bargaining can be an important, consequential decision for an employer. A valid impasse generally allows an employer to implement its last, best, and final offer unilaterally, but a premature declaration can violate Section 8(a)(5) of the National Labor Relations Act (NLRA). In Southwest Florida Symphony Orchestra and Chorus Association v. NLRB, […]
HR professionals join the field with a clear-eyed mission to build better workplaces. But are mounting challenges and changes chipping away at our sense of optimism – especially for the next generation? Lattice’s 2026 State of People Strategy Report, which surveyed over 1,000 HR professionals on their priorities for the year ahead, found that more […]