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AI is Changing Employee Complaints and Requests—Here’s How to Respond

Artificial intelligence (AI) use is now pervasive, and the era of AI-generated employee communication has arrived. Employers are increasingly encountering emails and letters that feel a little too polished, unusually structured, or strangely impersonal, not to mention completely different from any other communication they’ve ever received from employees. Many employees are turning to AI tools […]

Faces of HR: How Patti Huska Navigates Global Change at Amex GBT

In the world of global travel and technology, staying ahead requires more than just good software—it requires a “people-first” heartbeat. As the Chief People Officer at American Express Global Business Travel (Amex GBT), Patti Huska is that heartbeat. Overseeing a massive, 26,000-strong workforce across more than 40 countries, Huska doesn’t just manage HR; she architects a culture of resilience. […]

Protected Concerted Activity: Navigating the Rise of Employee Activism

From pay transparency to remote work, employees are increasingly vocal about working conditions both in the office and online. The National Labor Relations Act (NLRA) protects employees—union and nonunion alike—when they engage in concerted activity to address terms and conditions of employment. Employers can’t discharge, discipline, or threaten employees for engaging in protected concerted activity […]

EntertainHR: Flag on the Play: Power Dynamics and Workplace Romance  

Michigan football recently made headlines after the university terminated its head football coach following an internal investigation that revealed “credible evidence” of an inappropriate relationship between the former coach and a staff member. The university later affirmed its “zero tolerance” policy for such behavior. The decision and resulting headlines underscore the legal and reputational consequences that can arise when workplace relationships involve unequal power […]

The Strategic Partner Surge: Why CHRO Appointments Skyrocketed in 2025

The world of Human Resources (HR) saw a massive resurgence in leadership activity in 2025. According to the Russell Reynolds Associates (RRA) Q3 2025 CHRO Turnover Index, global CHRO appointments jumped to 127 in the first three quarters of the year—a significant leap from the 94 recorded during the same period in the year prior. This […]

No Peace in Quiet: What to Consider as New Lawsuits Challenge Voluntary Benefits

In a new wave of lawsuits filed under the Employee Retirement Income Security Act of 1974 (ERISA), four employers were sued during the recent holiday season for allegedly breaching ERISA fiduciary duties regarding their voluntary benefits insurance offerings. The voluntary benefits at issue are accident insurance, critical illness insurance, cancer insurance, and hospital indemnity insurance. […]

How the Extended Workforce is Redefining Critical Roles in 2026

As organizations plan their 2026 workforce strategy, they’re facing a workforce equation that looks very different from just a few years ago. Critical work is increasingly being delivered by people who aren’t on the traditional payroll: contractors, freelancers, and independent specialists. This shift is being driven from both sides of the labor market. Employers are […]

HRDA Frankly Speaking: The Gen Z Workplace Weakness: Ambiguity

The world of work is changing now more than ever, and to keep up, many businesses are becoming more and more ambiguous in their role descriptions, hierarchy, and goals. How can you provide detail in a world where policy and technology change ever few hours? While fluidity may become the new workplace standard, experts are […]

government

Agency Leaders and Staff Craft New Role as ‘At-Will’ Employees

A year ago, agency heads assumed they were appointed for fixed terms and protected by law from summary termination. However, by means of a series of presidential actions, even the leaders of the “independent” agencies have been “re-classified” as at-will employees, serving at the pleasure of the president. This is in concert with an expanded view […]

From AI Screening to the Uberization of Talent: 4 Trends HR Needs to Prepare For in 2026 

HR teams are under more pressure than ever. Budgets are tight. Expectations are high. The pace of change is accelerating. At the same time, artificial intelligence (AI) and flexible workforce models are reshaping not just how people work, but how talent is accessed and managed. Many HR leaders are trying to make sense of the […]