Archives

You said what? Hiring interview comments prove costly for employer

by Nicole Singh Canadian employers who provide inaccurate or misleading information during the hiring process can be held liable for their broken promises. The recent decision of the British Columbia Court of Appeal in Feldstein v. 364 Northern Development Corporation is a stark reminder that a negligent misrepresentation during the hiring process can be costly. […]

Robot

76% of U.S. Workers Aren’t Afraid of Losing Jobs to Automation

Randstad US has recently released new research findings that contradict many reports that American workers fear losing their job due to automation. The 2017 Randstad Employer Brand Research found that only 14% of U.S. employees worry that automation will take their job away, and nearly one-third (30%) say they think automation will make their job […]

Millennials

How-to HR: Top 3 Happiness Inspirations from Google

Have you ever looked in envy at an article online and seen the incredible, bright, and colorful work spaces Google’s 70,000+ employees enjoy on a daily basis? I have, too.…  Creating innovative work spaces is only scratching the surface when it comes to Google’s revolution of Human Resources (HR), or People Operations as it is […]

PTO for charity work: You give a little, they take a lot?

by Susan Hartmus Hiser Q Our company’s production work generally gets slow in the summer, and the company’s owner is a longtime proponent of charity work. Rather than giving employees extra vacation time in the summer or even laying them off, he would like to start offering a week of paid time off (PTO) to […]

A Guide to Hiring Talent for Business Process Outsourcing

Gone are the days when customers would call customer support for every conventional technical issue or generic problem. Today online help and self-service channels cover the basics, only complicated issues or specific questions are directed to the customer center reps. The help and support team has to be prepared for out of the box queries […]