Practical HR Tips, News & Advice. Updated Daily.
It’s not about shoes, says Zappos CEO Tony Hsieh, it’s about stories. (See yesterday’s issue for a great Zappos’ customer service story.) It’s about creating more memories, says Hsieh. Hsieh uses the Las Vegas example of Cirque du Soleil. They totally redefined circus with their extraordinary sets and movements, but they didn’t get there by […]
Yesterday, we noted that because of anti-discrimination and credit reporting laws, when it comes to using social media to gain intel on prospective employees, HR professionals cannot just act like kids in the candy store. Why, they can’t even act like kids in the candy aisle at the grocery, because there are even more legal […]
Recently, an employee argued in an association discrimination claim that he was fired because his employer feared he would be distracted at work by his wife’s disability. That excuse didn’t pan out, because in fact the employer was just fed up with the individual’s poor performance, making it a legitimate employment termination. So in a […]
I feel like I’m trapped in sitcom purgatory, stuck between The Office episodes of yesteryear and the glorious Scranton Promised Land where James Spader reigns supreme as the new branch manager. If you are like me, and find the combination of August heat and reruns to be oppressive at times, I have the following suggestions. […]
People want to know what’s going on where they work. They want to know what the organization is trying to accomplish — the mission thing. They want to know how the business is going to get there — the vision thing. And, most of all, they want to know how the company is doing at […]
Performance appraisals can help strengthen your case if you’re sued by an employee. Providing an inadequate evaluation, or no evaluation at all, can be used against you with devastating results. Juries tend to come down hard on employers who don’t appear to have given an employee a chance to improve.
On May 31, the Eleventh U.S. Circuit Court of Appeals upheld a lower court’s decision awarding $923,656 in back pay to a terminated employee of the Federal Railroad Administration (FRA), an agency of the U.S. government. The decision shows the damages available to employees that prove retaliation based on the filing of an Equal Employment […]
By Stephen D. Bruce, PHR Editor, HR Daily Advisor Our recent e-pinion from Dan Oswald about “what to do with employees who hate each other’ sparked considerable interest from readers, so much so that now there’s a second wave of comments to share. Most of the comments react to the question of whether it makes […]
“Should employers be allowed to screen job candidates based on their online behavior even if their actions are not pertinent to t he listed job?” That was the query today from Washington Post financial columnist Michelle Singletary. For human resources (HR) staff, this is not a theoretical question; it’s a very real struggle. The brave […]
In these times of serious belt-tightening, especially in the public sector, everyone is looking for ways to save money. Some are willing to take the risk of breaking the law to do it, and some of them get caught — and waste a lot more money as a result. The Chicago Transit Authority (CTA) took […]