Expectations: The Power of Pygmalion and Galatea in the Workplace
Managers’ expectations of their employees—often expressed in subtle ways—are key factors in how the employees perform and how long they stay, says today’s expert, Susan M. Heathfield. It’s called “the self-fulfilling prophecy.” If you have high expectations of your employees, they will change their behavior to meet those expectations, thus fulfilling the prophecy. And, of […]
