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Before graduating college, Niki Jorgensen knew that a career In HR was for her. After graduating, however, she started working with financial services clients, where she managed and analyzed customer service experience data. A decade would nearly pass before Jorgenson would return to her true passion: HR. Today, Jorgensen is Director of Service Operations for […]
When it comes to respect as a legitimate corporate priority, learning and development (L&D) have come a long way over the last several decades. Readers who may be old enough to remember the days of painfully corny training videos can likely also attest to the progress training materials and efforts have made over the years. […]
When Apple® decided in 2015 to add a music service to its list of products and services, it used its tech platform, offering iPhone® owners a free 3-month subscription to Apple Music. Four years later, the tech giant again leveraged its built-in iPhone, Mac, and iPad® users to enter the TV scene, spending $6 billion […]
Despite best intentions and nondiscriminatory business motivations, some groups of employees may reap more of the benefits of flexible work arrangements than others simply because their circumstances make such options more attractive to them. Accordingly, you should take steps to ensure flexible work arrangements are offered and implemented without discrimination on any prohibited basis. In […]
By now, you must have heard of the Great Resignation, during which employees are resigning in astounding numbers as they land new jobs. This mass exodus, in turn, has produced a new evolution: the Great Boomerang. According to a Monster poll, 4 in 10 workers indicated they left a job in the past year, and […]
In our latest installment of Ask the Expert, brought to you by the team of industry experts at HR Hero®, we look at a recent question from a subscriber regarding political discussions (and disagreements) in the workplace. Q: How do you handle politics in the workplace? We’ve had an employee post campaign stickers and another employee taking […]
Social dynamics play an often subtle role in people’s everyday lives. Whether the context is the classroom, the office, the grocery store, or the local watering hole, humans tend to modify their behavior based on their perceived place in the social hierarchy of those present. The same kind of effect is present in other animals, […]
For several years, businesses have been hammered with website accessibility lawsuits that argued all places of public accommodation, including online retailers and hospitality businesses, must have websites users with visual or other impairments can access. The lawsuits arise from Title III of the Americans with Disabilities Act, which generally provides that places of public accommodation […]
One of the silver linings of the COVID-19 pandemic has been the widespread shift to working remotely. Companies around the world were initially forced to shift millions of workers to remote work, and many have since decided to make that setup permanent or at least provide that option. This recent trend is so prevalent that […]
Retaliation claims are among the most numerous types of employee claims processed through the Equal Employment Opportunity Commission (EEOC) and state EEO agencies. Central to the claims is whether an employee engaged in protected activity and how the employer responded to it. A recent case from the U.S. 8th Circuit Court of Appeals (whose rulings […]