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Hiring Your First Support Person in a Remote Work Start-Up

In the early days of running your start-up, the founders don multiple hats. Customer support is inevitably one of them. This is for good reason. Besides the fact that you do not have the money to fund a customer support rep, taking over this role also allows founders to directly work with customers in understanding […]

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Management Training: Connecting and Engaging Remote Workers

In the midst of the COVID-19 pandemic and stay-at-home orders issued for the vast majority of U.S. states, most companies that can have staff work from home are doing so. This creates a host of logistical and management challenges for many companies.

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Transparency Only Part of the Gender Pay Gap Solution

Pay transparency has been the gold standard for fighting all kinds of pay inequity. Recent research by PayScale claims that pay transparency does, in fact, solve the gender wage gap. I spoke with an expert about the findings, as well as some of her own research, and she believes pay transparency must be part of […]

Antiquated Leadership Style Is Hindering HiPos, Says HR Pro

The disconnect between executive leadership and HR can often have disastrous consequences for an organization. Perhaps a critical talent identification program isn’t considered important by leaders, or safety and compliance concerns are not taken seriously. But what happens when the leader is HR? I recently had a chance to speak with someone who got into […]

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Tips for Keeping Employee Data Secure

Most employers are already taking steps to ensure employee data are kept safe. Employees want assurance that their personal data are being secured. Here are a few tips for employers to help keep employee data safe.

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Time Management Training: Work Less to Get More

Managers and business owners worldwide have probably experienced the need for staff to work overtime, stay longer, come in earlier, or work on their usual days off. For salaried employees, this means unhappy staff. For hourly employees, it means costly overtime wages.