Pushing Rewind: How to Undo Bad Effects of Bad Training
Adding to yesterday’s post, here are more tips on how to create new and more effective training programs, along with some other best practices for undoing the bad effects of bad training.
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The Dangers of Hiring Friends and Family
Hiring those from within our close personal network—i.e., friends and family—has been a common practice since the earliest days of specialized work. We feel like we can trust people we know, want to give them a means of income, and want to groom someone to take over after we, or other employees, leave the company. But […]
How to Avoid Fast Turnover with New Hires
In a previous post, we discussed the high cost of turnover and recruitment and the need for businesses to make sound and lasting hiring decisions when possible to keep these costs to a minimum.
What Millennials Want from a Workplace Mentor
According to research parsed by Inc., 53% of hiring managers say it’s difficult to find and retain Millennials, which is particularly problematic when you consider that Millennials now make up the largest generation in the U.S. workforce.
6 More Questions to Ask When Measuring Your Sales Training ROI
Adding to yesterday’s post, here are more questions you should ask as you’re measuring your sales training program’s return on expectations (ROE) and return on investment (ROI).
The Devastating Result of a Single Word
A car wash company provided its employees with a handbook setting forth its employment policies. The handbook was written in both English and Spanish, it required arbitration of employment disputes, and it denied an employee’s right to bring an action under the California Private Attorneys General Act (PAGA). The English version stated that the denial […]
Appellate Court Upholds $500,000 Jury Verdict for Disability Harassment
A jury awarded an employee with a speech impediment $500,000 because he was harassed by a supervisor who mimicked his stutter. The central issue on appeal was whether the supervisor’s conduct was sufficiently severe or pervasive to constitute disability harassment. When does a joking atmosphere become a hostile work environment?
3 Questions to Ask When Measuring Your Sales Training ROI
U.S. companies spend over $70 billion annually on training and an average of $1,459 per salesperson, which is almost 20% more than they spend on workers in all other departments and functions. Most of that sales training and learning material (nearly 80% in some cases) isn’t retained because it’s curriculum-based. And it’s consistently not yielding […]
Have ‘Stranger’ Leaves Been Approved? FMLA Lessons from Netflix
While binge-watching everyone’s nostalgic guilty pleasure, Netflix’s Stranger Things, I could not help but empathize with single mother Joyce Byers (played by actress Winona Ryder). Her prepubescent son, Will (Noah Schnapp), was abducted by a monster (the Demogorgon) and sent to a parallel universe (the Upside Down) populated by dog-like monsters. During Will’s disappearance, apparent […]
Behavior-Based Interviewing Skills: A Q&A with Rachel Mendelowitz
When it comes to job interviews, candidates are savvier than ever. They’ve reviewed the job description closely and know to use keywords. They’ve read reviews from other applicants on Glassdoor, and they’ve studied up on interview strategies. So, how do you separate those who have prepared well from those who will truly be the best […]