Author: Stephen Bruce, PhD, PHR

Harassment Prevention Prescription? Train, Train, Train

Yesterday’s Advisor offered our take on the recent $2.3 Million Fry/EEOC settlement, and showcased the first 5 of our 11 sexual harassment training statements. Today, 6 through 11, plus an introduction to the new, comprehensive training solution—TrainingToday.  [Go here for 1 to 5] 6. A superior blocks a promotion for a subordinate who has firmly […]

C-Suite Metrics for Compensation and HR

A metric is simply a way to quantify, measure, and track key performance indicators. Metrics can support decisions related to: Compensation programs Hiring and retention Succession planning Employee performance Training Allocation of resources Technology purchases Outsourcing A Business Approach Metrics typically describe the current situation, compare current numbers with previous years’ or with a competitor’s […]

Q&A on Travel Pay in California

Travel pay for non-exempt employees can become complicated in a hurry, especially with California’s employee-friendly wage and hour laws imposing additional burdens on employers beyond the federal travel pay requirements. In a recent CER webinar titled “Travel Pay in California: What and When to Pay Employees on the Move,” Robert J. Wenbourne outlined the differences […]

How Do You Evaluate E-Learning When You’re Not Even There?

During training, you need to monitor the e-learning process to ensure employees are progressing on schedule. Once training has been completed, you need to evaluate the effectiveness of your e-learning programs. Because you are not present while training is taking place—as you are with traditional forms of training—monitoring and evaluating e-learning can be a bit […]

Get Your Employees’ Attention with a Training ‘Reality Show’

“Brendan” worked for a chemical company for 30 years before he was injured. A mechanic, Brendan was hurt when he and another employee tried to replace three broken drive belts on a blending blower. Three fingers on Brendan’s right hand were injured when they were pinched between the drive belt and a pulley. The incident […]

How NOT to Deal with Sexual Harassment Complaints

A recent EEOC lawsuit—just settled for $2.3 million—gives a picture perfect example of how NOT to handle sexual harassment complaints. The harassment was compounded by retaliation and ratcheted up with evidence tampering. In the suit, Fry Electronics worker America Rios complained to her boss, Ka Lam,  that her manager was sexting her and inviting her […]

More Tips for Evaluating Training Sessions

Evaluation of classroom training also involves evaluating your own performance as a trainer and assessing the effectiveness of your training methods and presentation. Here’s how to get training evaluations during and after your training sessions: Use a survey. One of the most common ways to do this is to ask trainees for feedback, using some […]

Do You Embed Evaluation into Training Sessions?

Evaluations—both of employee learning and of the effectiveness of the training—are an important part of the learning process. So important, in fact, that they can’t be left to the very end. Unfortunately, many people think of evaluation as something that comes only at the end of training—but evaluation should really be built into the session […]

Expert Advice on Handling Difficult Trainees and Questions

Q. What can trainers do to manage difficult participants and difficult questions during training? A. Difficult trainees include hecklers (particularly in large groups) as well as those who “for whatever reason have totally shut down and make it obvious” by not participating and sitting with their arms folded during training, says Veronica J. Holcomb, president […]