Author: Stephen Bruce, PhD, PHR

Recognition: The Secret to Retaining Top Employees

How much does employee turnover cost American business each year? According to the DOL, about $5 trillion, says Mike Byam, author of The WOW! Workplace. Fortunately, he adds, effective recognition strategies can help keep turnover at bay. Byam, who is managing partner at the employee recognition firm The Terryberry Company, offers eight keys to successful […]

Top 5 Employee Recognition Myths

The biggest obstacle to building an effective employee recognition strategy is false assumptions, says Mike Byam, managing partner of the Terryberry Company, an employee recognition firm. His five myths appear in his new book, The WOW! Workplace. Myth #1. "They’ll Think I’m a Softie’ Byam’s first myth is that if you go out of your […]

How to Halt ‘Pattern Absence’ Abuse Under FMLA

Once employees are certified for intermittent FMLA, the Monday-Friday absence pattern begins, and there’s nothing you can do, right? Not so, says HR Manager Barbara Dahlen. Yesterday’s Advisor featured Dahlen’s tips for managing intermittent leave abuse. Today, she tackles pattern absences. Dahlen, who manages HR at Bellefontaine Habilitation Center in St. Louis, asked her audience […]

‘I’ve Learned How to Manage Intermittent Leave Abuse’

Has anybody out there had problems with intermittent leave? HR manager Barbara Dahlen asked. Her audience’s response at the recent SHRM Annual Convention and Exposition in New Orleans was loud and long. “Oh, yes!” It took her a couple of years to figure things out, she says. “You can’t fix intermittent [leave] abuse overnight. But […]

Hiring on Gut Alone? Get Data for Better Results

By Eric Herrenkohl, president, Herrenkohl Consulting Just My E-pinion When it comes to recruiting, most managers trust their gut, but they’d get better results if they gathered data to support their instincts, says consultant Eric Herrenkohl. Herrenkohl is founder and president of Herrenkohl Consulting, a firm that helps small and mid-sized businesses build “A” player […]

Reference Checks Without Legal Repercussions

In yesterday’s Advisor, we covered the first three steps for successful background checks. Here are steps 4 and 5, along with an introduction to a unique program to help with policies from reference checks to termination. (Click here for steps 1, 2, and 3.) Step 4: Verify Credentials Many employers require applicants to have a […]

Governor Vetoes Employer-Unfriendly Employment Bills

This month, the real news is about what employment-related bills Governor Arnold Schwarzenegger didn’t sign. The most notable bill struck down by the Governor is S.B. 242, which would have made it unlawful for employers to discriminate against an employee based on the employee’s primary language, or to ban employees from speaking any language in […]

Bad Hires—HR’s Most Costly Mistake

Are there any HR mistakes as aggravating, time-consuming, money-losing, and lawsuit-threatening as making a bad hire? It can mean wasted training and coaching, disgruntled colleagues, work undone, angry customers, and a likely lawsuit when you are forced to let the person go. The best prevention? Meaningful background checks. The best way to avoid bad hires […]

Burn the Free Fuel of ‘ARE’

In yesterday’s Advisor, we presented the first six of the Disney leadership strategies laid out by former Walt Disney World EVP Lee Cockerell in his recent book, Creating Magic. In today’s issue, we’ll look at the final four, as well as at a unique resource for HR managers in small departments. (Click here to see […]