Author: Stephen Bruce, PhD, PHR

‘But It Wasn’t a Formal Complaint …’

Many managers think they can ignore sexual harassment until there’s a formal complaint, but that’s a dangerous course. In fact, the opposite is true: Most experts recommend encouraging complaints. “Encourage complaints? Don’t I have enough to deal with without begging for more hassles?”  We hear you, but the bottom line is this: Dealing with complaints […]

‘If You Were a Dessert …’ and Other ‘Great’ Interview Questions

Yesterday’s Advisor focused on correct interview questions. Today, attorneys Sandra Rappaport and Mike Moye tackle more interview challenges, and introduce the key role of job descriptions. Your interview plan should focus on eliciting information about a candidate’s performance and experience, says Rappaport. Use open-ended questions rather than those that simply require a yes or no […]

When Hiring Slows, Hiring Claims Climb

It’s no secret that it is hard to find work in today’s economy. As a result, rejected candidates are more likely to put up a fight—and file lawsuits—says attorney Sandra Rappaport. So it’s more important than ever for interviewers to do everything right. It may seem like easy times for recruiters, but there’s a catch—rejected […]

How to Make a Killer Pitch

Just My E-pinionBy Steve Tobak Nothing can boost your career like being able to give a killer pitch, says Steve Tobak. But it’s not a skill you’re born with—you have to work at it. “If you’re relatively new to the management ranks and you’re presenting to the board of directors or the C-suite, try to […]

Are your Greeters Ready to Deal with a Violent Visitor?

In yesterday’s Advisor, expert Dennis A. Davis shared the first three components of successful anti-violence programs. Today we’ll cover three more, and we’ll look at a wellness program that will aid your violence prevention efforts. Davis, director of client training for Ogletree, Deakins, Nash, Smoak & Steward, P.C. in Vista, California, delivered his comments at […]

Workplace Violence Is Not Beyond Your Control

Because most people follow the rules, and because most violent people give ample signs before they act, employers can be successful at preventing workplace violence, says expert Dennis A. Davis, Ph.D. Davis, director of client training for Ogletree, Deakins, Nash, Smoak & Steward, P.C. in Vista, California, delivered his comments at the recent SHRM Employment […]

Not Discipline, ‘Opportunity to Improve’

Yesterday’s Advisor presented attorney Jathan Janove’s suggestions for dealing with employees who say, “My aberrant behavior was caused by my disability.” Today, we’ll give you more of his tips plus an introduction to a new training option. When you have to move forward with discipline, says Janove, the first thing is to always couch it […]

Disciplining Disabled Employees: What You Need to Know

What can you do when an employee says that the discipline you are about to impose is the result of his or her disability? It’s a delicate spot, but you can manage it, says attorney Jathan Janove. First of all, says Janove, the Equal Employment Opportunity Commission (EEOC) allows employees to be disciplined for violating […]

EFCA Just a Shot Across the Bow? Mike Losey Weighs In

By BLR Founder and CEO Bob Brady Bob Brady picks the brain of longtime SHRM President Mike Losey on the implications of the Employee Free Choice Act (EFCA). Cautious When EFCA was introduced in Congress several weeks ago, unions and their supporters hailed it as the middle class’s salvation, while employers condemned it as the […]