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Diversity, equity, and inclusion (DEI) programs are not new but the vitriol around them seems to be gaining steam in certain circles, with some even calling for DEI to be completely eradicated. Research has shown that DEI, when done well, leads to many positive outcomes for organizations while the lack of it has many undesirable […]
The past few years in the workplace have been defined by the Great Resignation, a period marked by significant employee turnover and a quest for more fulfilling work. This era symbolized worker empowerment, with many in the US leaving their jobs for roles that better aligned with their values and improved their life quality. However, […]
Does coaching create a virtuous cycle of positive behavior change? For most of us, this concept makes sense because it fits with our own experience of learning and growing. We know that meaningful relationships and experiences shape who we are and how we show up in the world. But how exactly does one leader’s positive […]
For this week’s edition of Faces of HR, we give flowers to Kimberly Jones, Talent Strategy and People Experience Leader at PwC US. Jones began her career three decades ago as an auditor at PwC – at the time it was Price Waterhouse – after graduating from the University of Oklahoma with a master’s degree […]
In recent years, the conversation around Diversity, Equity, and Inclusion (DEI) in the workplace has become increasingly complex, influenced by legal decisions and social movements. The past year has seen DEI discussions become highly politicized, a trend fueled by the Supreme Court’s ruling on affirmative action and growing political polarization. Employees Value DEI However, despite […]
For many companies, frontline employees are the face of the business. They play a key role in determining the customer experience, from creating and delivering quality products and services in a timely manner to providing exceptional customer service. This makes retaining skilled, experienced, and talented frontline employees critical to a business’s success. High frontline employee […]
The whispers started a few years ago and have since swelled to the point that we now hear the question nearly every day: Could working remotely full-time hurt my career? Behind the latest wave of worry is a new study by job-tracking firm Live Data Technologies that found remote workers are nearly a third (31%) […]
Phish fans were in for a very special treat at the band’s recent New Year’s Eve 2023 concert at Madison Square Garden. For the first time in 29 years, the band played its Gamehendge set in full to the delight of its dedicated followers. The musical set originated from lead singer Trey Anastasio’s senior college project […]
Even though many reports suggest that the U.S. labor market has cooled, employers are often still struggling to find top quality talent. In many industries, while there may be a large number of job applicants, few meet all of the hard- and soft-skill requirements necessary for the position. While running short-staffed for months or longer […]
In a highly competitive landscape, businesses that leverage data-driven insights to optimize, manage and automate work processes gain a competitive advantage. Making smart choices about where to implement and how to manage process automation is key. Process intelligence can help by utilizing advanced data analysis to identify processes that are best suited for automation. This […]