Category: HR Management & Compliance

There are dozens of details to take care of in the day-to-day operation of your department and your company. We give you case studies, news updates, best practices and training tips that keep your organization fully in compliance with ever-changing employment law, and you fully aware of emerging HR trends.

Communicating with Employees—Don’t Shove It onto the Back Burner

Ask employees what they like least about their jobs, and they typically cite a problem with communication. In fact, in many national employee attitude surveys, participating organizations across the board were rated lowest on questions related to communication, while at the same time employees who took the survey said communication was very important to them.

Creating a Sales Compensation Philosophy

“When we’re talking about sales compensation objectives, we define them as the five ‘rights.’ We want the sales people to sell the right product to the right customer at the right price at the right profit and at the right time. Unfortunately, many companies don’t get this right.”

Include Customer Harassment in Your Harassment Training

According to a recent article on HR.BLR.com, you might want to incorporate a recent court case, which involved accusations of ongoing sexual and racial harassment by a customer, into your training on harassment. For the details of the case, click here. What the court said The appeals court majority reversed on the hostile work environment […]

Gaming the System—PA Sin Number Seven

Yesterday’s Advisor featured the first 6 of our 10 sins of performance appraisers; today, we present the rest of the sins.    [Go here for sins 1 to 6.] Sin #7. Gaming the system “John’s work is just OK, to be sure, but I need to give him a big raise to keep him, so […]

Does Your Harassment Training Include Harassment by Customers?

One court recently decided that an employer can be held liable for harassment from customers. The court in this case concluded that “an employer is liable under Title VII [of the Civil Rights Act of 1964] for third parties creating a hostile work environment if the employer knew or should have known of the harassment […]

The 10 Sins of Performance Appraisers

Performance evaluation—it’s hard to get it right, but, unfortunately, it’s easy—and expensive— to get it wrong. We’ve identified the 10 most common mistakes of managers and supervisors who conduct performance appraisals. We call them the “10 Sins.”   Sin #1. Failure to set meaningful goals “Well, Sandy, I think we did fairly well this year, […]

Oklahoma joins states limiting social media access in hiring

by Philip Bruce Oklahoma has joined the ranks of states that limit employers’ ability to require access to applicants’ and employees’ social media accounts. Governor Mary Fallin signed the law on May 21, and it will go into effect on November 1, 2014. The law prohibits almost all employers from requiring employees or prospective employees […]

What Should Be Included in Anti-harassment Training?

Does your organization provide anti-harassment training for employees and managers? One of the main reasons anti-harassment training is important is that employers have an obligation to provide a safe workplace—one that is free of harassment. If an employer does not take proactive steps to ensure such an environment, that employer will find it much more […]

FMLA Certification: Getting Clarification and Authentication

What should an employer do when an FMLA certification form is received that is unclear? Perhaps it's filled out completely, but the handwriting is illegible in some places. Or perhaps it appears as though it may have been filled out by someone other than the person who signed it. What actions can be taken without […]

FMLA Certification: Getting Clarification and Authentication

What should an employer do when an FMLA certification form is received that is unclear? Perhaps it's filled out completely, but the handwriting is illegible in some places. Or perhaps it appears as though it may have been filled out by someone other than the person who signed it. What actions can be taken without […]