Category: HR Management & Compliance

There are dozens of details to take care of in the day-to-day operation of your department and your company. We give you case studies, news updates, best practices and training tips that keep your organization fully in compliance with ever-changing employment law, and you fully aware of emerging HR trends.

What is Coaching and Mentoring?

Transformational leadership is the process of gaining performance above expectations by inspiring staff to reach beyond their potential. But what do you use to make that happen in your organization? Do you have a coaching and mentoring program? A coaching and mentoring program can help your employees reach their full potential

Train Supervisors to Be Critical Thinkers

Use the following description to teach your supervisors how the critical thinking process works. You can also go over each step of the process in more detail by describing a common workplace situation and then discussing each step trainees would follow to think critically about it. The critical thinking process begins with defining questions clearly […]

Volkswagen’s Chattanooga workers reject UAW representation

by Bart Sisk, David Jaqua, and Valeria Gomez The votes are in, and the wait is over. In what can only be characterized as a major setback for organized labor, Volkswagen’s Chattanooga employees have voted to reject union representation by the United Auto Workers union (UAW).   Eighty-nine percent of Volkswagen’s Chattanooga employees participated in the […]

Do You Train Supervisors to Think Critically?

The goals of a training session on critical thinking skills should include helping trainees: Understand what critical thinking is and how it can help on the job. Use the critical thinking process effectively to improve job performance. Understanding what critical thinking is leads directly to discussion of how it can strengthen a supervisor’s work performance. […]

AOL Debacle Highlights Need to Maintain HIPAA Privacy Practices

Although sponsors of group health plans have had their hands full sorting through the still-changing Affordable Care Act requirements, the recent uproar involving AOL CEO Tim Armstrong is a stark reminder of the need to stay vigilant on HIPAA privacy — even as companies wrestle publicly with health care costs. As has been widely reported, […]

Working as a Team—Tough … but Essential

The other day my 19-year-old daughter told me, “It takes teamwork to make the dream work.” I’m sure she didn’t come up with that on her own, but it was new to me. Dan Oswald, CEO of BLR®, offered his thoughts on teamwork in a recent edition of The Oswald Letter. Teamwork is defined as […]

Don’t Make Any of These 10 Mistakes

Most of the money and time companies spend on training is wasted, says John Tschohl, president of Service Quality Institute and author of Achieving Excellence Through Customer Service. That’s because the majority of companies use outdated training ideas and boring training methods. He says that over the years in his work in the training field, […]

Do You Make Any of These 10 Training Mistakes?

Most of the money and time companies spend on training is wasted, says John Tschohl, president of Service Quality Institute. That’s because the majority of companies use outdated training ideas and boring training methods. “Training that is poorly presented goes in one ear and out the other. It’s no wonder employees don’t change their attitudes […]

Preventing Lawsuits—Getting Your Management Team On Board!

By Drenna D. Shive, PHR Let’s face it; if you’ve worked in HR for any period of time, you probably know what needs to be done to prevent employment discrimination and lawsuits. But often times, your managers don’t know. They rely on you … or do they? I have seen more times than not, managers […]