Category: Learning & Development

Employees are valuing career development more than ever—it’s a sign that the company is willing to invest in their future. How are businesses approaching training today? What are their pain points, and what topics are being addressed in training?

learning

Strategies for Implementing Just-in-Time Learning

Learning doesn’t have to, and shouldn’t, stop once someone graduates from a formal educational program. In fact, some of the most effective organizations are those that are able to promote continuous learning.

Diversity

Multigenerational Workforce Drives Innovation, Problem Solving

There are now five generations in the workplace, and while much focus has been on the potential for conflict and miscommunication between generations, a new study reports on some positive impacts of age diversity—increased innovation and problem solving! Among U.S. respondents, 87% said that a multigenerational workforce increases innovation and problem solving.

audit

Who Benefits the Most from Data Analytics Training?

Did you know that data are now the most valuable resources in the entire world, even outpacing oil? And the most competitive and successful organizations have already identified this and are acquiring the right technologies and are training their employees in data analytics.  

technology

4 Technological Tools Your Employees Must Know How to Use

Research has revealed that 75% of American workers don’t believe they have access to the latest efficiency-boosting technology while simultaneously revealing that employees who believe their workplace effectively uses mobile technology and other efficiency-boosting technology are more creative, satisfied, and productive at work. And more creative, satisfied, and productive employees yield more innovative and profitable […]

script

Why Everyone in Your Organization Needs to Be Trained in Customer Service

According to Salesforce, customer service is the number one factor influencing how much a consumer trusts a company. And it’s not just external customer service (customer-facing interactions) that plays a factor in whether a consumer views an organization favorably either; it also includes customer service that reaches across an entire organization’s interior too.