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election

Turning Down the Heat: How to Keep the Peace this Election Season

The 2020 election season is heating up. These days, political tension seems to spread like wildfire, and the workplace is no exception. The American Psychological Association estimates that one of every four employees was negatively affected by political conversations at work during the 2016 election.

Office Christmas Party–strategies to avoid the legal fallout

You may be wondering why I selected to write about a movie that is not yet in the theaters.  Truthfully, I do not need to see the movie to write about its relevance to HR issues. In fact, all that’s necessary is to read the title—Office Christmas Party. Yes, we are in Human Resources. What […]

5 Field-Tested Sales Comp Metrics

Sometimes it’s hard to see whether sales incentive programs are working, but there are several metrics that will clearly illuminate problems for you. Consultant Joseph DiMisa offers five real-world metrics that will help you spot problems early. DiMisa, who is senior vice president, Sales Force Effectiveness, at Sibson Consulting, is author of the best-selling business […]

Addressing Disgruntled Employees Before They Exit

Extensive media attention has been given to how difficult it’s been for businesses around the country to find and hire workers. Additionally, you’ve likely had a personal experience reading the “help wanted” signs at various retail or hospitality services while standing in a long line or waiting for food. Various economic and social conditions have […]

49ers Make Long-Term Investment in Character, Forgo Short-Term Gains

Oswald, CEO of BLR®, offered these thoughts on character (and a recent 49er’s draft decision) in a recent edition of The Oswald Letter: A few weeks ago, the San Francisco 49ers, with the 131st pick in the NFL draft, chose Marcus Lattimore, a running back out of the University of South Carolina. Considered by many […]

different

Linking Emotional Intelligence Training to Change Management Training

Did you know that since the 1970s, there has been a consistent 60% to 70% failure rate for organizational change projects? And according to experts, this high failure rate is the direct result of “change battle fatigue,” where employees give up on change projects because of things like poor communication, ill will, unresolved feelings from […]

leadership

A Leadership Coach’s Philosophy of Life

I’ve had the great honor of being a leadership coach for the past 25 years. In the course of this work, I’ve had the opportunity to reflect on some of the most profound questions of morality, ethics, and values.