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The My Pleasure Advantage: Why Chick-fil-A Wins on People – Webinar Recap

In a recent webinar conversation with Nicholas Lawrence (Nicholas L.), Executive Director of People & Culture at Chick-fil-A Restaurants, local franchise – Indianapolis, and SPARK HR 2026 speaker, he shared how to be an organizational culture architect and how to make your organization a gold standard of service. During the webinar, three themes emerged on […]

cloud

Why It’s Important to Have a Cloud-Based LMS

Conducting business via the cloud will be the norm, even for laggards, in 2019. And if you haven’t migrated your L&D department, its operations, and its learning management system (LMS) to the cloud by now, you’ll be missing out on a lot this year, and your competition will outpace you.

The Evolution of Degree Inflation

In a previous post, we discussed degree inflation and how it often prevents employers from finding qualified applicants. In this post, we’ll delve deeper into the background and history of degree inflation. Defining Degree Inflation Degree inflation, at its core, is the escalating demand for formal educational qualifications for jobs that traditionally haven’t required them. […]

Early Experiences with Diversity Leads to Lifelong Passion

Patricia “Pat” Mayers is the Senior Diversity, Equity, and Inclusion (DEI) Manager at Seismic, a global enablement platform that was recently placed on the prestigious Forbes Cloud 100 List. Mayers’ unique background includes a childhood spent growing up abroad, and she attributes her passion for DEI, at least in part, to the race-relations culture shock […]

2022 Workplace Trends Provide Glimpse into Future of Offices in 2023

If 2022 trends are any indication, workplaces worldwide aren’t going anywhere, according to a new report from Envoy. More than half of workplace leaders (54%) invested more in the workplace in 2022 than in the previous year, a signal that a physical footprint remains important for team building and collaboration. Envoy’s new At Work: 2023 Workplace Trends Report dives into the […]

Massachusetts

‘Impossible Demands’ Lead to Disability Discrimination Lawsuit

by John S. Gannon Employers routinely ask employees to provide adequate documentation demonstrating that they can perform the essential functions of a job. That documentation may come in the form of physical or mental examinations—commonly referred to as fitness-for-duty examinations. However, problems arise when an employer disagrees with the physician who certifies the employee as […]

Addressing Gender Inequality in the Tech Sector This International Women’s Day

With International Women’s Day here, the tech sector stands out for its stark shortfall in female representation, having seen a marginal increase of only 3% since 1984, moving from 32% to 35% over four decades. This is despite an improving economy, growing at an annual rate of 3.1%, and the rising demand for skilled workers […]

Leveraging Team Psychology to Drive Stellar Performance

To understand what teamwork means, consider your favorite rock band, which consists of individuals with a variety of skills and experiences that complement one another and function cohesively toward a shared goal of delivering great music. Contrast, for example, a band with enduring popularity such as U2 to any number of ‘supergroups’–instances where already famous […]

Faces of HR: Cris Grossmann on Being an Agent of Change, the Cost of Inaction & Pushing Boundaries

Cris Grossmann’s passion for frontline workers was ignited during his childhood growing up in Mexico City. On summer afternoons, he’d visit both of his grandfathers who worked in factories and each one taught him valuable lessons. On one hand, Grossmann learned how to produce paints and color and, on the other, he learned how a […]

Remote

Critical Skills Needed to Manage a Remote Team

One major change in the workplace as a result of COVID-19 has been the rapid shift to remote work. This has created a bit of a “sink or swim” situation in which employers and employees alike had to figure out how to ensure the remote workforce remained productive and efficient while reducing virus transmission risks.