Practical HR Tips, News & Advice. Updated Daily.
Employment law attorney Mike Maslanka reviews As We Speak: How to Make Your Point and Have It Stick by Peter Meyers and Shann Nix. If you’re thinking about a presentation you need to give, take a look at As We Speak: How to Make Your Point and Have It Stick, a new book by Peter […]
by Sara Hutchins Jodka The return of LeBron James to the Cleveland Cavaliers riveted the sports world and reinvigorated Cleveland. For employers, however, James’ “going home” has prompted conversations about boomerang employees—i.e., employees who leave an employer only to return later. This article looks at this relatively new concept and outlines what factors employers should […]
Despite a trend toward employers embracing flexibility in the workplace as a way to improve work-life balance, most employers have expectations related to their employees’ schedules. In some workplaces, rigid schedules aren’t necessary as long as the work gets done. In others, shifts are firm and when someone needs time off, a request is made […]
The newest version of the Pregnant Workers Fairness Act is heading for a vote in the U.S. House of Representatives, where it passed with ease in 2020 but didn’t make it into law.
Over the past two years, companies of all types, and employees in a wide range of roles, have discovered the flexibility and disruption that technology like generative AI (GenAI) can represent. While GenAI is generally thought of in terms of content creation, in truth it’s technology that can be used in many ways. HR is […]
The National Labor Relations Board’s (NLRB) announced intention to issue a proposed rule on joint employment by summer is seen as a way to provide a stable solution to the question of when two or more employers share joint responsibility for the same group of employees.
The California Supreme Court recently made national headlines when it declined to follow—strictly as a matter of policy—70-year-old precedent from the U.S. Supreme Court on the Fair Labor Standards Act (FLSA) in a case interpreting the state’s comparable wage regulations. To be sure, the policy goals and judicial philosophies of California and other parts of […]
Major natural disasters often devastate businesses or send them into a chaotic scramble mode. The results can be job losses or altered roles for employees, disruption for customers, and lengthy closures for repairs. Such difficult circumstances raise the stakes considerably for how affected brands, their leaders, and human resources teams respond to the crisis. The […]
Corporate training is a core priority among C-suites across the globe, says Claudio Erba, CEO of Docebo, a training organization that recently went public. And yet, a significant gap exists in terms of organizations’ belief that they have the resources necessary to provide that training.
According to Salesforce, customer service is the number one factor influencing how much a consumer trusts a company. And it’s not just external customer service (customer-facing interactions) that plays a factor in whether a consumer views an organization favorably either; it also includes customer service that reaches across an entire organization’s interior too.