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As rising healthcare costs eat away at an organization’s bottom line, benefits managers look to: (1) reduce the cost of employee benefits, and (2) drive healthy outcomes by influencing member behavior. Communications can play a vital role in reaching these goals. Communicating benefits is not merely sharing facts and figures, though. Instead, you should approach […]
Despite dramatically increasing online sales, the vast majority of retail sales still take place offline. Brick-and-mortar sales involve live, face-to-face human interactions, and, no surprise, organizations relying on these interactions are understandably concerned about offering exceptional service experiences to their customers. Here’s how retail powerhouse, Bloomingdale’s, met the challenge.
While the stress of the holiday season has passed, many frontline workers still face challenging situations during each shift—and it’s getting worse. A recent survey found that 70% of frontline workers think customers have become more hostile, with more than half (59%) experiencing conflicts daily. Despite the uptick in hostile situations, more than a third […]
If you’ve already got a smoking cessation program and a weight loss program, you might believe you’re doing all you can to encourage employees to be their healthiest. If you’re finding that employees enjoy receiving rewards and points from those programs, congratulations! It is likely that you’re increasing the general level of health among your […]
2025 has been a year of change, of new developments, and of learning moments for us all. And throughout the year of Learning and Development news and the many different stories that have risen to the top, HR Daily Advisor has kept on the ball the entire way through. Want to know what the biggest […]
Life happens. Not the Instagram #bestlife, in which everything looks in place—your work, your family, and your mental state—but real life, a life comprising a mix of joy and distress, unscheduled and on time, and in and out of control. When I was starting out, there was a work, work, work attitude and a stigma […]
What’s worse: waiting in line at the Department of Motor Vehicles (DMV) or waiting in the jury selection room for hours on end?
For well over a year now, the big story in the labor market has been the Great Resignation and the tremendous difficulty so many employers have been having finding qualified and engaged workers. Restaurants have had to cut back on hours and days of operation, airlines have had to cancel routes, and job openings in […]
In today’s economy, it’s more important than ever before for employers to focus on attracting and retaining employees. The current competitive market environment and higher expectations from candidates means employers need to differentiate themselves, and one way to do this is with workplace benefits. Workforce Retention Resources While some employment metrics are promising—such as the […]