Most Popular

‘I Taught Them, But They Didn’t Learn’

There’s a lot of wisdom in this old teacher’s saw that puts the blame for failure squarely on the student’s shoulders, unfortunately, it’s a pretty common scenario—an instructor has gone through the motions of training, and the participants were present, but lasting effects were nil.

Customer Preference vs. Religious Garb and Grooming

In yesterday’s Advisor we presented several key questions and answers from EEOC’s new guidance on religious discrimination. Today, more from the guidance, plus we announce a free webcast on building a WOW! Recognition program. [Find more questions and answers here] Can an employer exclude someone from a position because of discriminatory customer preference? No. If […]

remote work

New Ways of Working: The Digital Workforce and Hybrid Work Styles

2020 was a rollercoaster year for businesses, full of unforeseen challenges that forced organizations to adapt quickly or face getting left behind. According to Sage’s 2021 Return to Growth Outlook Report, which surveyed finance and accounting leaders at growing businesses (ranging from 50-1,500 employees), more than one-in-three businesses say their digital transformation plans accelerated by […]

Recent Tech Layoffs Illustrate the PR Challenges of Layoffs

Many workers around the country and around the world dream of landing a job in Silicon Valley. America’s tech sector is seen as a place of fat paychecks and exciting, cutting-edge work. And for many, that’s exactly what it is. But a recent pandemic-triggered tech employment boom-bust cycle illustrated the fleeting nature of these jobs […]

minimum wage

9th Circuit Adopts Workweek as Proper Measure for Minimum Wage Compliance

Following the lead of several other courts of appeals and the long-held position of the U.S. Department of Labor (DOL), the U.S. 9th Circuit Court of Appeals—which covers Alaska, Arizona, California, Hawaii, Idaho, Montana, Nevada, Oregon, and Washington—recently concluded that minimum wage compliance under the Fair Labor Standards Act (FLSA) is determined by dividing the […]

When Strikes Arise, Staffing Agencies Keep the Economy Healthy

For six weeks in the fall of 2023, the United Auto Workers (UAW) went on strike. The Big Three automakers—General Motors, Ford, and Stellantis, the parent company of Jeep and Chrysler—were the targets. The auto industry makes up about three percent of the nation’s gross domestic product (GDP), and UAW workers produce nearly half of […]

Threat Level Midnight, a/k/a There’s An Hour of My Life I’ll Never Get Back

It was another nonproductive workday at The Office. After 10 years, Michael’s little known, self-written, self-produced, self-directed, and self-starred-in movie, Threat Level Midnight, finally debuted in Scranton. Despite a private staff-only viewing a few years back in which the movie was mistakenly taken for a comedy (it’s really Michael’s rip-off of James Bond and Austin Powers […]

script

Hiring Your First Support Person in a Remote Work Start-Up

In the early days of running your start-up, the founders don multiple hats. Customer support is inevitably one of them. This is for good reason. Besides the fact that you do not have the money to fund a customer support rep, taking over this role also allows founders to directly work with customers in understanding […]