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Everyone is talking about how to improve the customer experience because, of course, happy customers result in increased revenue. It’s no wonder they get such a huge share of our attention.
Famous Astronaut Buzz Aldrin must have been feeling nostalgic back in July when he shared the expense report for his trip to the moon—on his Twitter account. You’ll remember that Aldrin blasted off to outer space in July 1969 when the cost of living wasn’t nearly as expensive as it is today. So what did […]
A-list celebrity George Clooney, long considered Hollywood’s most eligible bachelor, surprised the world when he married international human rights lawyer Amal Alamuddin back in 2014 after decades of assuring journalists, adoring fans, and a slew of ex-girlfriends that he would never, ever tie the knot a second time. Apparently, George also had a change of […]
Yesterday’s Advisor explored employer responsibilities when it comes to joint employment. Today we’ll take a look at the responsibilities of the secondary employer.
Although the Supreme Court has made it clear that employers are responsible for unlawful harassment by supervisors, the Court did provide a clear-cut method of avoiding liability under certain circumstances. Here’s how it works. First, the Court clarified that an employer is always liable for a supervisor’s harassment if it results in a tangible employment […]
Cable companies sometimes get a bad rap. They make you sit at home, all day, waiting for them to come fix your connections. They charge you outrageous prices for things you can watch on Hulu the next day for just $8. And, they can call your boss and tell him you complained about their service, […]
By Natasha Bowman, JD, SPHR Yesterday’s Advisor presented the beginning of a concise guide to onboarding from guest columnist Natasha Bowman, JD, SPHR, including how onboarding is different from orientation. Today Bowman discusses several factors that make for successful onboarding.
An employee is physically un-comfortable working at your office because of a disability. He asks to be allowed to telecommute at least one day a week. Do you have to agree to this arrangement? A recent court ruling says the answer may be yes. In what could be the first case in which a worker […]
As a seasoned media buyer for more than 16 years, Connie Ross’ passion for diversity, equity, inclusion, and belonging (DEIB) led her down a path of purpose. A pivotal moment in 2020 ignited a desire to create opportunities for underrepresented voices and ensure everyone has a seat at the table. Her media background may seem […]