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Top 3 Ways to Engage Millennials in Their Health Benefits

By Missy Jaeger, VP of Client Success at Keas One of the most studied generations ever, Millennials have definite workplace preferences and generational attributes that can guide outreach and communications. According to a US Chamber of Commerce Research Review report, Millennials do value their benefits package: More than half say it’s an important factor in […]

AI Chatbots Able to Perform Increasingly Sophisticated Functions

We usually think about automation and artificial intelligence having roles in performing low-skill, mundane tasks; the type of work that is tedious for humans to perform. In that context, the use of such tools may displace some human labor, but it also frees up (currently scarce) human labor to focus on higher-level and more rewarding […]

TPA Faces State-law Claims for Improper Release of Patient Data

A third-party administrator faces California health privacy and unfair business practices charges for allegedly handing over a plan participant’s case management information to an employer, which then terminated her to avoid paying for her impending liver transplant. The TPA’s arguments for ERISA preemption failed because the plan participant’s state-law action could have been brought in […]

Not all changes equal constructive dismissal

by Mathias Link Employers throughout Canada find it challenging to anticipate exactly when a particular unilateral change to the terms and conditions of employment will be a breach of the employment contract, and thus a constructive dismissal, or whether the change will be reasonable such that an employee is obligated to accept the change or […]

Compassionate Impulses—Understandable, But Dangerous

The Two Problems Fentin, who is a partner in the Springfield, Massachusetts, law firm, Skoler, Abbott & Presser P.C., points out the two sometimes opposing desires of dealing with employees with chronic illnesses: Supporting the employee with chronic illness, and Managing the employee with the chronic illness. Balancing these two needs isn’t easy, Fentin admits. […]

Training: One Size Does Not Fit All

In yesterday’s Advisor, Harvard Senior Lecturer Frank Cespedes discussed the need for sales and HR to do a better job of using each other’s skills in hiring sales people. Today, we provide Cespedes’ take on sales training.

‘More Energetic Person’ and ‘Midwestern Girl Look’ Mean ‘Let’s Go to Court’

Court that took issue with the phrases “more energetic person” and “Midwestern girl look” point up the importance of training managers in what to say and what not to say, says attorney Stephen R. Woods. He offers two cases that illustrate the point dramatically. Woods is a shareholder in the Greenville, South Carolina office of […]

Use discipline to achieve your goals in 2016

by Dan Oswald The other day, I brought in a couple dozen donuts for a meeting we were having at the office. Since it was the first week back to work in the new year, I must admit I was curious about how many of those donuts would get eaten. How resolute would my colleagues […]

Politics in the Workplace—What’s an Employer to Do?

By John Balitis The 2016 election is almost here, and political debate is probably in full gear at many workplaces across the nation. It can be difficult to gauge how much an employer may regulate political speech, and therefore it’s important that managers are trained on how to handle it. To help, today we present […]

Microlearning

Using Microlearning to Fill Learning Gaps

In an ideal world, organizations would provide in-depth and ongoing training to employees throughout their careers, ensuring that all employees have extensive time dedicated to learning the skills that will help them thrive.