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New Rating Site Focuses on LGBTQ Employees

A new site, OutBüro, aims to fill the void in the gay, lesbian, bisexual, transgender, and queer working and professional community by offering a Glassdoor-like service where LGBTQ employees can rate their employers.

Training Your Seasonal Customer Service Team

Yesterday’s Advisor presented 3 tips for improving your information technology (IT) training; today we’re taking a look at best practices for training seasonal customer care representatives. While the holidays may be over, the busy summer season will soon be here!

Lawyers See Easy Money in Wage-and-Hour Litigation

By BLR Founder and CEO Bob Brady Wage-and-hour rules have been around for nearly three-quarters of a century—ever since FDR’s New Deal— so it’s hard to picture them triggering the next wave of employment litigation, but California attorney Marc Jacuzzi thinks otherwise. Litigation Tsunami? “Plaintiffs’ lawyers are leaving the ugly world of discrimination and going […]

Does Your Material-Handling Training Stack Up?

Although the Occupational Safety and Health Administration (OSHA) does not provide much specific direction concerning safe stacking and storage, 29 CFR 1910.176(b) of the material-handling standard does generally require secure workplace storage of materials. The regulation states: “Storage of material shall not create a hazard. Bags, containers, bundles, etc., stored in tiers shall be stacked, […]

Why Effective Facilitation is the Skill Your Team Needs in an Age of Uncertainty

It’s been three years since OpenAI released ChatGPT, making generative AI mainstream and introducing a new era of innovation and organizational transformation. While many have adopted the technology and experienced significant gains in productivity, emerging challenges are also affecting the people in our organizations. Currently, we see companies, big and small, slashing office jobs and […]

Healthcare Benefits—What’s Really Happening in 2014?

Health insurance benefits—bound to be the hot topic of 2014. How are people handling it out in the real world? What are your competitors up to? Help us find out! Please participate in our brief survey and see how what you are doing stacks up against what other successful companies are doing. We’ll get answers […]

Training Supervisors to Target FMLA Fraud and Abuse

The Family and Medical Leave Act (FMLA) can be complicated, and so can getting your supervisors on the same page when it comes to administering FMLA leave. Proper training can not only get your staff on the same page but it can also help them target potential abuse of FMLA.