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Most of the money and time companies spend on training is wasted, says John Tschohl, president of Service Quality Institute and author of Achieving Excellence Through Customer Service. That’s because the majority of companies use outdated training ideas and boring training methods. He says that over the years in his work in the training field, […]
Fatherhood advocates maintain that widening work/life balance programs to address more of fathers’ needs has payback for both families and employers. This Sunday is Father’s Day. It’s a time when the nation celebrates the contribution that fathers make to the future through the way they raise their children. That contribution is enormous, says the National […]
It’s been three years since OpenAI released ChatGPT, making generative AI mainstream and introducing a new era of innovation and organizational transformation. While many have adopted the technology and experienced significant gains in productivity, emerging challenges are also affecting the people in our organizations. Currently, we see companies, big and small, slashing office jobs and […]
While working on a machine to forge parts, a 28-year-old man lost a fingertip in a November 2014 incident—on just his second day on the job. Investigators said the accident could have been prevented if his employer had trained the man properly.
International business practices aren’t an issue for only huge companies anymore—smaller companies are now increasingly reaching foreign shores.
In yesterday’s article, I discussed Susan Vitale’s RecruitCon 2018 session on the Outlook on the 2025 Workplace: How to Attract the Next Generation of Talent by Effectively Recruiting Millennials and Gen Z. In this article, I’ll focus on the consumer mindset to the recruiting process and how you can ensure your candidates get a good experience.
Employee retention is always top of mind among HR professionals but especially when recruiting is difficult and turnover is high. Employee retention is one of the many reasons employers look for ways to improve the employee experience and try to determine the best investments that will have the most impact on retention while providing a […]
With unemployment hovering near record lows, employers are finding it tough to fill some positions. They’re starting to change tactics, often looking at previously ignored groups of jobseekers or changing how they attract applicants altogether. Let’s take a look.
Litigation Value: $0 (which is good because Dunder Mifflin has no money left!) Unfortunately, tonight’s episode was another repeat. Matt Rita did a fantastic job covering most of the employee relations issues raised by this episode when it originally aired in November. In this post, we will discuss two moments not discussed in the previous post. First, Oscar’s […]
Continued from yesterday’s post, here are the remaining six tech trends for training and learning and development (L&D) you’ll want to know about.