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Spotting Top Talent During an Interview

How many top performing candidates have you interviewed? How many have you hired? More importantly, how many slipped through your fingers because you didn’t know they would be top performers? Today we’ll look at an article by Rick Crossland on exactly this topic.

Why It Pays to Keep Your Job Descriptions Current

Yesterday, we looked at telecommuting—aka “the benefit that keeps on giving” to both employees and employers. Today, our take on another low-cost yet highly beneficial activity you’re probably not spending enough time on: updating your job descriptions.

Referrals Still King: Jobvite® Recruiting Survey

In a competitive and complex job market, relationships reign supreme, says a recently-released survey from recruiting technology provider Jobvite. Seventy-eight percent of responding recruiters said they found their best-quality candidates through referrals. Highlights of the Jobvite Survey Recruiters are facing an increasingly demanding and competitive talent market. 95% of recruiters anticipate the job market to […]

Is Customer Service Training a Priority at Your Company?

In a BLR webinar titled “Customer Service: How to Build a Culture of Exceptional Service in Your Organization,” Gregory P. Smith, CEO of Chart Your Course International, described the success of Zappos, whose gross sales steadily and rapidly increased from 2000 to 2008 largely based on word-of-mouth and customer service. The lessons learned from Zappos […]

A $15 California Minimum Wage?

Most California employers will see the state’s minimum wage reach $15 an hour by 2022 if reports of a deal in the state legislature materialize as expected. Some businesses and industries may be impacted more than others—how will the proposed wage increases affect your company?

Why a Growing Workforce Doesn’t Always Require an Office Relocation

When a company first starts out, its focus is on promoting the business, delivering maximum output with an “all hands on deck” workforce, and ultimately increasing the number of clients it serves. At this stage, the office premises are generally at the bottom of the list of considerations, and very little attention is paid to […]

Bad Hires Really Do Cost a Lot

We all know that getting the right people into a company is critical for its success. But what happens when you hire the wrong people?

Branch Closing Revisited

“Branch Closing” exemplifies how there is a right way to notify employees that they are losing their jobs and a wrong way.  And, in case you were wondering,  wandering around the office muttering “do your work – while you still can” and “we’ll all be gone soon anyway” is definitely the wrong way.  That being said, […]

Are You Training Employees to Prevent a Flu Outbreak in Your Workplace?

  Flu season typically runs from October through May with February as the peak month. Let’s avoid an outbreak in our workplace this year by doing a bit of refresher training on this common yet potentially deadly malady. The Occupational Safety and Health Administration (OSHA) asks employees, “Do you know your flu facts?” Check your […]