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Beliebe it or not, the customer isn’t always right

by Teresa Shulda Do we ever get tired of hearing about pop sensation Justin Bieber’s antics? Let’s hope not, because today’s reality HR lesson comes from none other than the Biebs.  Flight of fancy For those of you who haven’t been paying attention or don’t know any tweens, Justin Bieber blasted onto the music scene […]

9 Best Practices for Blended Learning in 2018 (Part 2)

Yesterday’s post highlighted the benefits of blended learning, as well as the first three tips and best practices for blended learning in 2018. Here are the remaining six. 4. Focus on Learner Engagement When developing in-classroom training sessions, think of ways you can get your learners engaged and involved in what they’re learning. Have them […]

Cybersecurity

Best Practices for Data Breach Detection, Response

It’s not a matter of who will be affected by a data breach but when. The COVID-19 pandemic has awakened a Pandora’s box of data predators. For a company, the breaches can be costly, both financially and in other ways, including the devastating toll they can take on your reputation. Many breaches occur because of […]

Punching Up Your EVP—Promoting Your Corporate Brand

The Employee Value Proposition (EVP) is the value that applicants and employees perceive the employment deal to offer, says consultant Stephanie Tarant, PhD. She calls it “the foundation of an organization’s reputation as a place to work.”

What Employers Need to Know About Insurance Plan Restrictions in Cancer Care

The health insurance industry is very complicated and getting more so every year. There are many different players, as well as numerous policies and practices insurance companies and their partners use that can delay or deny the care your employees need. According to a Business Group on Health survey1, cancer is the top driver of […]

shut up

Personalizing the Talent Acquisition Process

Communication never goes out of style when it comes to talent acquisition. Unfortunately, companies and their recruiters, HR staff, and managers don’t always communicate with candidates well—or often enough. Are Humans Viewing Applications? In fact, a new Job Search Behavior report from MyPerfectResume indicates that about 60%—more than half—of job seekers believe their applications are […]

salary

Salary Ain’t the Rule: Don’t Just Assume the Overtime Exemption Applies

I hear the incredulity from clients constantly: “Overtime? We pay our employees a salary—they aren’t eligible for overtime.” I call it the salary assumption. Unofficially, it’s the most common misconception in employment law. And it’s an understandable mistake. If an employee is paid a salary, how could an hourly overtime rate apply? The Fair Labor […]

training

Looking for Training Experts? They May Be Right Next to You

Do you look for subject matter experts within your own company for your training initiatives? Not every high-potential, knowledgeable employee is looking to be promoted into a top leadership position, but he or she still wants to experience some form of advancement. Tapping these top performers’ vast expertise can boost your training—and help retain them […]