Practical HR Tips, News & Advice. Updated Daily.
It wasn’t so long ago that older workers feared—and not without cause—losing their jobs to younger competition. The thought was that younger, energetic talent having just acquired the most up-to-date education would force out older colleagues who were making more money due to their seniority but who were likely to be less productive than the […]
How effective is your information technology (IT) training and development program? A recent TEKsystems® survey found that most IT training programs lack executive sponsorship or leadership and are not linked to business outcomes.
The material in today’s Advisor is adapted from BLR’s 10-Minute HR Trainer session, “Telephone Etiquette.” Don’t forget to train employees to follow proper etiquette when receiving phone calls. Here are several best practices for answering the telephone. Answer promptly if you are not relying on voicemail pickup. Greet the caller with a friendly tone, identifying […]
It’s not a matter of who will be affected by a data breach but when. The COVID-19 pandemic has awakened a Pandora’s box of data predators. For a company, the breaches can be costly, both financially and in other ways, including the devastating toll they can take on your reputation. Many breaches occur because of […]
The Enthusiastic Employee Debunks Generational Characteristics And that’s not just my opinion. In their recently published second edition of The Enthusiastic Employee: How Companies Profit by Giving Workers What They Want (The Enthusiastic Employee), David Sirota and Douglas Klein debunk the popular generational differences theories. They say that descriptions of the various generations in […]
Everybody’s had a bad boss at some point in his or her career. Given their prevalence, you can train better leaders by identifying the dysfunctional ones. Know who the bad bosses are, the traits they embody, and their interpersonal failings in order to build empathetic, communicative, and overall “good” bosses.
A corporate policy that does not include pregnancy among the conditions making an employee eligible for light duty is a “neutral and legitimate business practice,” not evidence of bias against pregnant workers, according to a recent court ruling that dismissed a UPS truck driver’s claim that she was the victim of pregnancy discrimination. Employers may […]
Celebrities … they’re just like us. Which is to say that they now have a reason to be ticked off at the National Labor Relations Board too. A recent decision by an NLRB administrative law judge tells Hollywood’s A-listers they get no special treatment under the labor laws. The MUSE School, founded by Titanic director James Cameron, […]
In a world where many businesses are competing for the same talent, companies that want to get ahead need to start investing in technologies and strategies that improve their recruiting efforts. One of the most effective ways to enhance recruitment is the use of mobile keywords. In fact, mobile keywords and mass texting will revolutionize […]
Have you ever fired an employee and then worried that he would join a competitor and “bad mouth” your organization to important customers or vendors? One employer in that situation went a little too far in trying to control the damage to its reputation-and found itself ordered to pay the former employee $1 million […]