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Cross-Training Methods and Metrics for Your Organization (Part 2)

Here’s another cross-training method and some useful metrics for evaluating cross-=training results. [Part 1 of this article appeared in the previous issue.] Cross-Training Across Functions Develop programs that allow employees to see what leadership within their own department is like. Or develop a program that allows employees to discover whether they’d rather be a general […]

conference

Should You Practice Dry Runs Before Doing Product Demos?

One of the most uncomfortable aspects of many employees’ careers is the need from time to time to give a presentation or to demonstrate a product to a potential customer. Some employees get extremely nervous during such public presentations.

engagement

Help Employees Embrace Change with These 4 Strategies

Workplaces have changed a lot in the last decade, but in the last 2 years, the rate of that change has accelerated exponentially. In 2020, for example, we saw 10 years of technological change in just 10 months. After all, we’re in the midst of an era of change in the workplace known as the Fourth Industrial Revolution. New tools […]

tiger

HR ‘Don’ts’ Inspired by Netflix’s Tiger King

In the midst of our pandemic-induced self-isolation and, in many cases, mandatory shelter-in-place orders, some of you have probably used this time to better yourselves. Perhaps you’ve tried out some new recipes or began an exercise regime or learned to knit or played Monopoly with your housebound children. If that is you, I say bravo! […]

disaster

How to Help Your Employees in the Wake of a Natural Disaster

When natural disasters such as Hurricane Dorian strike, work may not be the first thought for those hurt and those wanting to help, but it’s not far down the list of concerns. Getting back to work is an important part of getting back to normal for many storm victims. And those not in the path […]

Assessing the indirect costs of employee turnover

It’s no surprise that employee turnover involves a huge cost to any organization. But what is frightening is that the number may even be underestimated. Organizations routinely fail to include the “soft” costs of employees. Things like the value of relationships and the level of productivity compared to other employees could push the cost of […]