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Stop Thinking of HR as Customer Service

In yesterday’s Advisor, recruiting expert Jeremy Eskenazi, SPHR, SHRM-SCP, CMC, offered his “Recruiting Rocks” tips. Today we’ll discuss why he thinks recruiting should not be a customer service function. Some think HR should think of itself as a customer service organization, but Eskenazi says this is not the case. Recruiting professionals should not consider themselves […]

Survey—Background Checks on Social Media? Policy Enforcement?

Policy Focus: Background Checks Multiple states and cities have enacted laws in recent months that govern the use of background checks, so this year’s survey takes a closer look at those policies. We kicked it off by asking how many survey participants have background check policies (74.4%) then moved on to ask how many apply […]

Wyoming

Disabilities: Employers Must Listen Carefully to Requests for Accommodations

By Teresa Shulda, JD Sometimes it seems obvious that certain jobs require certain abilities. For example, pilots must have good vision to fly planes. And firefighters must be physically able to rescue people from burning buildings. But with other jobs, the job qualifications aren’t so obvious. That means the interactive dialogue between employers and employees […]

Can Your Job Post Grab Their Attention?

In yesterday’s Advisor, we noted that recruiters today are faced with a dearth of qualified applicants—making it increasingly important to craft a job posting that gets attention. We gave several tips on how to get your job post noticed. Today we’re continuing that list of tips.

What Changes Are Employers Making to Retirement Benefits?

Changes Contemplated Our survey shows that 9.8% of employers plan to add or make changes to their 2015 retirement benefits package, 64.9% of employers have no additions or changes planned, and 25.3% are not certain at this point in time. For those that are planning to add or make changes to their retirement benefits, 27.4% […]

wellness

Community Gardens Grow Employee Well-Being

Giving back to the community can reap multiple benefits for employers, not the least of which is warm feelings from employees. In a recent Boston Globe article, Sara Salinas writes that research shows employees value companies that give back to the community. One increasingly popular way to do so—community gardens—also helps employees’ own well-being.

Boot Camp for Supervisors—Most Important Training You Give?

In yesterday’s Advisor, we talked about helping new supervisors with tricky disciplinary issues. Today, we’ll tackle termination, and take a look at a unique new "boot camp" for supervisors. Supervisors need clear guidance and strong reminders about their HR responsibilities. You can’t use the "hope system" with compliance issues (“We hope they’re doing it right.”). […]